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I am using this app to add the pop-up button on my website, I honestly love the look and how you can customize everything! Reached out to customer service for additional assistance and customer service was outstanding. Quick reply and very helpful.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are loving the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
App is pretty easy to use and does what it says on the box. The stand out for me has been how helpful the support is. No need for emails or phone calls, the chat messages to support were answered quickly and Abbie provided Gold Class customer service.. especially since the app is free!
We're delighted that you like our app! Our goal is to create products that makes your life easier and more enjoyable, so it's always wonderful to hear that we're succeeding. Thank you for your support and if there's anything else we can do along the way, please don't hesitate to let us know.
All the best, Kevin
Using this app for an email pop-up. Paul was extremely efficient and helpful. His customer service skills are what I look for in employees. Keep up the awesome work!
Thank you for the 5-Star review! Your feedback means everything to us, and we are glad that you feel we're on the right track! 🙌 Much appreciated, Kevin
Abbie was fantastic to work with, had fast replies and made sense of everything I needed in my shop. 10/10. Thanks so much
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin
Fantastic plugin. Simple plug and play. Beautifully integrated with our website. Abbie was a great sport and helped me with all my questions!
Thank you so much for the wonderful review! We're thrilled to hear that our app was easy for you to use. Your feedback means a lot to us and we look forward to providing you with continued excellent service! - Lea, Rivo Support Manager
So helpful and pro.
We're glad we could assist you. If you need anything else, feel free to reach out to us anytime.
- Lea & Rivo Team
I just installed the app, however I plan to utilize this app for specific product pages and promotions for inspiring new customers to take action on our special offers and provide their name, email address, etc. I also want to give a special 5 STAR Shout Out to your customer service rep Vicky. She provided fast easy solutions, professional courtesy, and excellent business service beyond my expectations. Thank You Vicky.
Postell, Founder/CEO Damn Right Urban Fashion
San Francisco, CA
Very helpful we got the job done she even help me things I did not even no I needed help with great customer service
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 - Kevin
First time user.. looking for more sales!! So far customer service is amazing! Very quick response and answered all of my questions with great enthusiasm!
We work hard in creating apps that are easy and quick to install but, most importantly, skyrocket your sales! 🚀 Welcome to Rivo, and thank you so much for installing our app. If you need help along the way, please let us know! All the best, Kevin
Lance was wonderful and very helpful. He addressed my questions and was very supportive. I will recommend this service to others.
So delighted that we were able to help you with your concern. Thank you so much for your kind words and for recommending us! 😊 Much appreciated, Kevin