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I had a small thing that was unclear, so I contacted them.
After 1 min or less, oh wow, they replied super faster, and fixed my problem immediately, and guided me one by one and step by step deeply.
I have never seen and met this kind of support so far.
I strongly recommend using Rivo apps, you will never be disappointed.
Thank you so much!
So glad our team was able to help you out quickly! Thanks for your kind words and recommendation. We really appreciate it! 🙌 Let us know if you need anything else. Have a fantastic day!
- Lea & Rivo Team
MICA help was great! She mentioned the Rivo's Loyalties and Referrals App which I think it will be a great app for my webpage. She also has a great sense of humor with great speed of service. Overall she was very thoughtful of my needs. Thank you MICA, you made my day better!
Thank You,
Cup Connoisseurs
Thank you so much for the kind words! We're glad we could assist you. We always strive to make your experience enjoyable and efficient. It's our pleasure to help! 😊
- Lea & Rivo Team
Great Customer Service experience in the live chat. Popup works well with no bugs! Mica helped me in the live chat and made sure I was completely satisfied with their service providing extra just to help us out.
So glad you had an awesome experience! 🎉 Thanks a bunch for sharing your feedback, we really appreciate it! 😊
- Lea & Rivo Team
I started messaging with Abbie because I wanted to unlock the CSS for my new popup, and I left with more information than I even knew I needed. She was friendly and extremely helpful, and very quick to reply. Definitely a five star customer service experience!
Thanks so much for your awesome feedback! So glad our team could provide you with helpful info and excellent support. We're here to assist in any way we can!
- Lea, Rivo Support Manager
Jel was great to work with, she helped me through my set up process and even corrected and added features I didnt know about. Thanks Jel!
So glad you had a fantastic experience with our team! Thanks a lot for sharing your kind words. If you have any more questions or need further assistance, feel free to reach out anytime. 👍
- Lea & Rivo Team
The Rivo app is outstanding for personalized Pop ups. Their customer support is even better. Abbie went out of her way to help me with some other things on my site. Truly fantastic to see people like Abbie are still out there!
Thanks so much for your kind review! We're thrilled to hear that you love our app. Our team is always ready to go the extra mile to help out. We appreciate the kind words and are here for anything else you need! 🙌
- Lea & Rivo Team
I'm new to Rivo but it was very easy to set up/use and Mica the CSR was awesome and offered helpful tips! Highly recommend especially for new businesses!
Thrilled to hear you found our app easy to use and our team helpful! Thanks for recommending us!
- Lea & Rivo Team
Excellent customer service specially for Arianne. Good App for Shopify store.
Thrilled to hear you're loving our app and service! Thanks for choosing Rivo!
- Lea & Rivo Team
Mica was a great help to me. She was able to help me with my original problem and took time to help me with another feature. very helpful and quick
Happy to hear you received the help you needed, plus a bit extra! 🚀 Your feedback is much appreciated. We're always here to support you quickly and effectively.
- Kevin & Rivo Team
Really easy and straight forward! I love the app and the online support is the best! talking to nice people like Mica is super!
Awesome to hear that you love our app and support! We're all about making things easy and friendly for you. Thanks for the great review!
- Kevin & Rivo Team