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I've not very tech savvy, so I reached out to their customer service for some issues. I've had the pleasure of dealing with Arianne, who helped me with not only all the issues I was having trouble with, but also offered some benefits and advice for other things. My problems were solved, and my store looks a lot better.
10/10 customer service support.
So glad our team could help out 😊 We always aim to go above and beyond to help our customers. Thanks a ton for the review and we appreciate your kind words. If you need anything else, we're here to assist!
- Lea & Rivo Team
I'm new to Rivo but it was very easy to set up/use and Mica the CSR was awesome and offered helpful tips! Highly recommend especially for new businesses!
Thrilled to hear you found our app easy to use and our team helpful! Thanks for recommending us!
- Lea & Rivo Team
I must point out that their support service is the best, fast and high-quality response. Especially with an amazing guy named Pete
It's awesome to hear that you had a great experience 🙌 We're here to help anytime you need us, so don't hesitate to reach out. Happy to have you as a customer! 🎉
- Lea & Rivo Team
good service and easy to set up on the web. Great app on Shopify Happy to share with others to use
Thank you for your kind words! We're glad you had a great experience with our app and found it easy to set up. We strive to make your experience even better, and we appreciate your recommendation!
- Lea & Rivo Team
Excellent customer service specially for Arianne. Good App for Shopify store.
Thrilled to hear you're loving our app and service! Thanks for choosing Rivo!
- Lea & Rivo Team
Great
Thanks for the feedback! We're glad you're happy with our service. If you ever need anything, just let us know. 😊
- Kevin & TYDAL Team
Pete's great and very kind. He thinks on all the problems beforehand
Really glad to hear you're happy with our support! Thank you for the feedback!
- Lea & Rivo Team
I had a truly great experience, as always, when asking for something! The team is highly efficient and knows how to address your requests effortlessly. Pete did an incredible job in no time. I would love to witness the app's evolution in the future and see new features, etc.
Thanks a ton for the amazing review! 🙌 We're so glad to hear you had a great experience and that our team was able to address your concerns. We'll keep working hard to bring you more exciting features in the future. 🚀
- Lea & Rivo Team
My experience with Rivo: E Mail Popups was the best it could be. And the service was impeccable. Special thanks to Paul who was the guy who helped me with the app setup.
We're thrilled to hear that your experience was top-notch! Thanks a lot for your kind words. We appreciate your support!
- Lea & Rivo Team
Mica was a great help to me. She was able to help me with my original problem and took time to help me with another feature. very helpful and quick
Happy to hear you received the help you needed, plus a bit extra! 🚀 Your feedback is much appreciated. We're always here to support you quickly and effectively.
- Kevin & Rivo Team