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Again their customer service is 5 stars but gave it 4 stars do to just installing it. If it pays off and I see an increase of email sign ups I will give it 5 stars. I truly appreciate that this is a free app.
Paul was very helpful and quick in getting my store set up successfully. I am enjoying the email pop-up feature. I have received quite a few emails with this app. And I'm in the beginning stages of my business. Again, thank you, Paul, for your service.
Just starting out and so far, this app is super easy to navigate. Yaci was super helpful answering my questions as well. Can't wait to relaunch my store!
Hi, Aikovia team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
I haven't had the app for long so I can't say much but customer support is top notch. Very responsive, helpful and friendly.
Hi VCurv team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
I am satisfied with the app, it is easy to use and allows a good level of customization. The support team is attentive, quick to respond, and friendly.
Thank you so much for your review! Glad to hear that you're happy with our app and that our support team provided you with a great experience. Please let us know if there's anything we can do to make your experience even better! 😊👍 - Lea, Rivo Support Manager
Great enthusiasm Lance. You don't see that any more in customer service so it was appreciated. Keep up the good work.
The customer support is great and the app serves it's purpose. However although there is custom CSS options, I wish there was more customization options without the use of code.
L'app funziona molto bene e si puo personalizare a tuo piacimento, l'assistanza e sempre disponibile e risponde sempre Pete e fantastica .. grazie mille
Thank you for your review! We're always striving to make things even better for our customers. If there's anything we can do to improve your experience or if you have any suggestions, please don't hesitate to reach out. We're here to help!
- Lea & Rivo Team
Lance was the da bomb! He took care of my concern quickly with no hassle and was very polite and enthusiastic!
Betty fue muy amable con su atención durante mi uso con la aplicación. Un placer contactar con ella y solucionar los problemas
¡Gracias por tomarse el tiempo de su día para dejarnos una evaluación! Nuestro equipo aquí en Rivo siempre se esfuerza por superar sus expectativas, por lo que si hay algún comentario específico que le gustaría darnos que nos hubiera otorgado una calificación de 5 estrellas, envíenos un mensaje a través del chat y estaremos encantados de verlo. donde podemos mejorar. Todo lo mejor, Kevin