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The customer service representatives take the guessing work out of using this app. They are friendly, informative and respond quickly. They even sent suggestions that they saw fit from reviewing the link to my store.
We're so glad to hear that you've had such a positive experience with our team! We are committed to making sure that our app is easy to use, and our team is always ready to help out with any questions or concerns. Thanks for taking the time to leave us this review! - Lea, Rivo Support Manager
This app is really good and helpful. It helped me add a new email pop up which now I use for my website
Thanks so much for the 5-star review! If you have any questions or if we can help along the way, feel free to reach out to us. Much appreciated, Kevin
Lance was very helpful and quick I'm happy with his service. so are I'm loving this app this make my shop look very professional.
We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Paul helped me out a lot on questions I asked and even offered me some cool features that I didn't know about. Definitely recommend the app, user friendly and easy to use!
We are pleased that you found our app user-friendly and easy to use. Our team is committed to providing high-quality products and features that meet the needs of our customers, and we are glad to hear that we were able to offer some additional cool features to enhance your experience. Thank you for recommending our app! We appreciate your business and look forward to continuing to serve you.
All the best, Kevin
I just added this add to app to my store for pop ups and so far it has been very easy to use. The chat function to enable other features was very helpful and they also added a lot of helpful suggestions to make my...
Hi, RIALLUX.CO team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
Pete helped me with my concerns, very nice support. I recommend. <3 thank you very much <3 <3 <3 <3 <3
Your recommendation is the highest form of compliment, and we're grateful for your support. If there's anything else we can do, just let us know.
Cheers, Kevin
Very nice, This app can meet my needs and the service is very nice, Pete is good. Thank you so much. Very nice,
We're committed to providing our customers with the best possible experience, and we're glad to hear that our app met your needs. Thank you for choosing our app!
Cheers, Kevin
Thought this app was a great addition to my store. Maria was very helpful, and even unlocked more options for me to personalise the widget, and of course, it was free. No complaints here.
You are awesome! We appreciate you taking the time to leave positive feedback and for the 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
Just downloaded this app today, so far it has been easy set up. I spoke with Yaci on chat today and she was very helpful and answered all my questions. Went above and beyond to help me out. The reason I only gave 4 stars is because I haven't used this app for more than 1 hour. So far so good, just cant speak of long term.
Hey, Cozy On 56th Street team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
Truly blown away, best costumer services I have ever gotten. This is how you treat costumers with royalty. I recommend this app 100%! I needed help with configuration of the application and got Betty to assist me, she is lovely and helped me excelent with service! thank you :)
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin