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Great customer support!! App works as designed, and they are very helpful! Great for email popups, and similar requirements. James is great!!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Thanks, Kevin
Super easy setup, Abbie was super helpful with getting us all setup! Highly recommend! Makes email signup a breeze!
Thanks for sharing your experience with us! Happy to hear that our setup process was easy and our support team was helpful. We appreciate your recommendation! - Lea, Rivo Support Manager
Abbie was a tremendous help and went above and beyond what I expected. One of the best experiences I've had.
We're thrilled that our services have been meeting your expectations and are always here to help with anything you need.
Best regards, Kevin
Initially, I anticipated significant delays in receiving email responses when I posed a question. Nevertheless, to my surprise, I received a reply in under a minute upon sending out my inquiries. I am still perplexed about the efficiency with which they manage this process. Moreover, it was Pete who promptly provided the answer to my question and even offered additional advice for my website. The level of customer care I experienced was truly remarkable. Furthermore, the setup process for the pop-up feature was incredibly straightforward. However, I would suggest incorporating an option to eliminate the "no thanks" button, as certain websites may prefer to capture email addresses without exception. Apart from that minor recommendation, everything about the service is exceptional. I wholeheartedly endorse it and will be sure to recommend it to others.
Thank you for this awesome review! We strive to provide efficient and exceptional customer service, and we're thrilled to hear that you had such a positive experience with us. We'll definitely take your recommendation into consideration. Cheers! - Lea, Rivo Support Manager
Great, to-the-point app with excellent support. Lets you create opt-in popups easily and offer your customers a coupon for subscribing. Recommended!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
Seems like a great app! Fast response from the team (Betty). I would have no problem recommending this company and look forward to their future products too. :)
We are so happy you are enjoying our app and customer services! Thank you so much for the positive feedback and review! 🌟Best regards. Kevin
jel gave me a good experience
I recently had the pleasure of experiencing an outstanding level of service through an incredible app, and I cannot express my enthusiasm enough! From the moment I downloaded it, this app has consistently exceeded my expectations, providing an unparalleled level of convenience, efficiency, and support.
Thank you so much for sharing your feedback! It's great to hear you had such a great experience with our app. We're always here to provide you with support you need 🎉
- Lea, Rivo Support Manager
Mica was very helpful. She also suggested additional updates that I should do to my website to make more personalized.
Thank you so much for your kind words and feedback. We're thrilled to hear that our team was able to assist and provide helpful suggestions! We appreciate your support and are always here to help you out! 😊
- Lea, Rivo Support Manager
Abbie answered my question very quickly. I was thrilled when she offered additional information on how I could make my store more visible when customers have multiple tabs open. Thanks again Abbie!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
I really like that you can get help via the CHAT and they are very willing to give you advice. I worked with Therese and she was great!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin