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Arianne was very helpful when I was having an issue with my pop up no longer working after changing my store's theme. Got my issue resolved in mere minutes and provided other helpful feedback for my store as well. So grateful!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Fabulous, fast and extremely efficient service from Maria!! Thank you so much for you're customer support. The team were able to assist me in customising my email pop-up! Great App!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Best regards, Kevin
Schnelle Bearbeitung von Anfragen, gutes Feature. Bin gespannt ob die Kunden es entsprechend annehmen werden.
Genial! Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! Sehr geschätzt, Kevin
Customer service is excellent thank you Maria. She helped optimize the feature and make it custom to me.
Thank you for leaving a wonderful 5-star review! We are here for you anytime you need us. 😊 Best regards, Kevin
Ive got to say that this has been the greatest customer service i have ever received. Rivo is doing something awesome!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Betty was friendly and super helpful with setting up the app for my upcoming store. Responses were also very fast
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Fabulous service and easy to use! Paul was brilliant answering all my questions and showing all the options of what the app could do to help my business
We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin
lance was so lovely in helping me, 10/10 recommend. great support and very friendly, was able to resolve any question in seconds
So glad to hear that we were able to help you with your concern. Thanks so much for taking the time to leave awesome feedback and for recommending us to the Shopify community! All the best, Kevin
Jel was possibly the most helpful person I've ever encountered AND went above and beyond the scope of what she was helping me with to offer tips and advice for other ways to make improvements to my website that I hadn't even considered. She was not pushy, and all of it was totally free. She just sent me informational links and was overall just enjoyable to interact with. On top of that, the Rivio app itself seems pretty on point with its delivery, and I'm exicted to check out all the ways I can customize things. Thank you, Jel!
So glad to hear that you had an amazing experience with our team! 🎉 we can't wait to see how you customize everything! 🚀 Thanks a bunch for your kind words! 💙
- Lea & Rivo Team
OMG PAUL IS AMAZING!!! I was so confused and stressed out on making my website better but WOW, after working with Paul, i feel so much relief and joy ! He answered all of my questions and he went ABOVE AND BEYOND to help! He helped me make the adjustments that I was looking for and he also sent me a few links to help educate me on the importance on coding! Now my website looks better than before and i owe it all to Paul!!
Thank you Paul for making my day and being such a joy !!
We're humbled by your kind words and grateful for your support! It's always wonderful to hear that our services have made a positive impact on our customers. We'll continue working hard to provide the best possible experience for everyone who chooses us.
Best wishes, Kevin