Recensies (4.650)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
21 november 2022

Best customer service i ever experienced! Quick and good. Helped me a lot even with improvements for other things on my website.

BARBERLUX
België
10 maanden gebruiken de app
TYDAL heeft geantwoord 22 november 2022

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

7 augustus 2022

I have an excellent experience with customer service- Vicky! She is so friendly and helpful that is able to solve my problems. She is a wonderful customer service I've never met. I highly recommend using Rivo app for the online store!

Loveyourpetmore0223
Nieuw-Zeeland
10 maanden gebruiken de app
TYDAL heeft geantwoord 8 augustus 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

1 december 2022

I am really glad I found this app. It was simple to install and ready to go in a few short clicks. I wanted to remove the branding and my customer service rep was AMAZING!!!!! (Jel) took her time and helped me with everything I needed and then some. I hope the next person gets that same love. Thanks!

OOSF™️ (dou•ble o sf)
Verenigde Staten
10 maanden gebruiken de app
TYDAL heeft geantwoord 2 december 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

2 november 2022

I just installed the app and I had to get some help, the response was immediate and beyond helpful!. The app is also very easy to customize, I love having the options to change fonts and colors to match those of my website. The technician that help me was knowledgeable and creative, definitely recommend this app :)

Lizeth Lowe Beauty
Verenigde Staten
10 maanden gebruiken de app
TYDAL heeft geantwoord 3 november 2022

Thanks so much for choosing our app, and we're so glad that you are happy with our services! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to assist you. 😊 All the best, Kevin

23 juni 2022

So far so good, quick response from developers and looks very straight foward to use. Shout out to Betty who was very pleasant

Dotmall Barbecues and Heaters
Australië
10 maanden gebruiken de app
TYDAL heeft geantwoord 23 juni 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer services! We're always striving to top your expectations and love the feedback! ❤️ Thanks, Kevin

13 juni 2023

Jel was awesome! She helped me with everything I needed and even told me about stuff I had no idea about. Very quick responses and straight-to-the-point explanations of how to do everything.

Nivra Media
Tsjechië
10 maanden gebruiken de app
TYDAL heeft geantwoord 15 juni 2023

Thank you so much for your kind words! We're glad we could assist and provide some helpful tips as well. It was a pleasure working with you and we're always here to help! - Lea, Rivo Support Manager

26 maart 2023

I had the best customer service today from Pete and I will absolutely recommend this app to my friends. He went above and beyond what was required of him to help me with my problem. I appreciate your work.

svaramshop
Verenigd Koninkrijk
10 maanden gebruiken de app
TYDAL heeft geantwoord 26 maart 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

16 februari 2022

Arianna was nothing short of awesomeness! Quick and responsive, helpful and assertive. I’m sure this app will do wonders and it’s all free with customization abilities. Thank you for coming into my world! Lol

Mathew’s Merch
Verenigde Staten
10 maanden gebruiken de app
TYDAL heeft geantwoord 16 februari 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin

15 juni 2022

Betty was very helpful! She did everything I asked and more. She was also incredibly sweet. Definitely would recommend.

Stay Bored - The Franchise
Verenigde Staten
10 maanden gebruiken de app
TYDAL heeft geantwoord 15 juni 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

8 juli 2022

Vicky was great, personable and made my experience with Rivo great. Great customer service! Appreciated all the help I got :)

RAH Pineapple LLC
Verenigde Staten
10 maanden gebruiken de app
TYDAL heeft geantwoord 8 juli 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin