Rivo Popups ‑ Email Pop ups , 3 890 avaliações
Arianne provided excellent support. She helped me enable the popup and test it to be sure it would work alongside my other discounts app.
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin
Excellent app and chat support service. Personalization makes the experience so much better. Thanks for everything Adriane
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin
I want to give a shout out to Andriane who helped me today with several things with my store. Fast response time Thanks Again, Adriane
We're glad that we were able to provide you with fast and helpful assistance with several things related to your store. If there's anything else we can help you with, just let us know anytime.
Pete helped me with my concerns, very nice support. I recommend. <3 thank you very much <3 <3 <3 <3 <3
Your recommendation is the highest form of compliment, and we're grateful for your support. If there's anything else we can do, just let us know.
Awesome app. I've tried dozens of shopify apps and this is one of the best. Paul was super helpful when I had a question regarding already subscribed customers. Highly recommend.
Thank you for taking the time to share your positive experience with our app! We always strive to provide excellent customer service, and it's great to know that our efforts are appreciated. Thank you for your recommendation, and please don't hesitate to reach out if you have any further questions or feedback.
All the best, Kevin
Paul was an amazing help! He helped me solve all the issues with the app.
The only thing that would make this a 5 star review is if the app came working 100%
-Pop up should be centered to the website
-Icon upload should use PNGs
-Custom CSS should be default unlocked.
It feels like these things were intentionally broken to make you contact support and give them a 5 star review.
Thank you for taking the time to share your experience with us!
We appreciate your feedback regarding the app's functionality, and we apologize for any inconvenience that you may have experienced.
Regarding your concerns about intentionally breaking the app, we can assure you that this is not the case. Our team strives to provide the best possible product and customer service to our users, and we take all feedback seriously to improve our services.
Thank you again for choosing our product, and please don't hesitate to reach out to us if you have any further concerns or feedback.
Best regards, Kevin
Arianne helped me fix my background image and remove the watermark. She was very fast and friendly. Thanks for good customer support!
So glad to hear that we were able to meet your needs and provided you with the assistance you needed. Thank you for taking the time to share your positive experience with us!
Much appreciated, Kevin
Amazing, friendly and very professional. I needed help and Abbie was the one helping me, instant replies and not just that, she gave me great advice for a better store. Thank you and this app is highly recommended!! Keep it up
We strive to provide exceptional customer service, and we are glad to hear that we met your expectations. We appreciate your recommendation, and we will definitely keep up the good work. If you have any further questions or concerns, please do not hesitate to reach out to us.
It was very easy to set up. I hope it works for increasing our sales.
The support stuff, mica was very helpful.
We're glad the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us. We hope that our product will meet your expectations and lead to an increase in your sales. If you have any further questions or concerns, please do not hesitate to reach out to us. We're always here, happy to assist you.
Best wishes, Kevin
Abbie from Rivo was absolutely incredible! so helpful, polite and informative!! she went above and beyond and taught me things I didnt even know
We're over the moon that we've exceeded your expectations. Thank you for your wonderful review. It truly made our day! 🤩