Avaliações (4 646)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
14 de outubro de 2024

The TYDAL Popups app is very easy and quick to use! It's helped my store acquire many new customers. To top it all off, their customer service has been stellar, they helped me through the custom CSS codes to better optimize the pop up for my website!

Life of Faith
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por TYDAL 16 de outubro de 2024

Thanks for your fantastic review! We're thrilled our app is helping you attract new customers and that our support could assist with customization. Here to help anytime! 😊
- Kevin & TYDAL Team

22 de outubro de 2024

Help team is super helpful and professional. They fixed my issues when I didn't think it could be done. Awesome job. Thanks

Bluey Merino
Austrália
Over 1 year usando a aplicação
Questão respondida por TYDAL 24 de outubro de 2024

We're so glad our help team could fix those issues for you! Thanks for the awesome feedback. Here to impress anytime! 🌟
- Kevin & TYDAL Team

14 de outubro de 2024

its hard to imagine that after 2 years these people at Rivo are still telling people that integration with FLOW will be fixed. I have spent thousands of dollars on developing a new website, installing their app, and then establishing the accepted Shopify Flow app...then spent hours trying to work out why it didn't work. Thought I was just dumb. Contacted Rivo to be told "oh we will add you to the vote to fix it" which is an unprofessional way to deal with problems. They sent me to a thread expecting me to go away. I have no interest in the bandaide workaround that most in the thread said didnt work, with adding a discount code and other hocus pocus. I was told it was part of their "roadmap" whatever that is...but I think they are lost on their own journey. Rivo would apparently rather have clients waste their valuable time and money than either exit Shopify or fix the issue, as its now 2 years since that thread was started.

A thread that contains similar comments to mine that people have invested time and money in their business only to have this app not work with delivering the most common on things in 2024. A welcome email!

How about that for professionalism. Its just lip service, hard to imagine they have any intention of fixing this. Do not install this app if you have intentions of automating a welcome email.

Franklin Art Studio
Austrália
7 months usando a aplicação
23 de outubro de 2024

Great support and easy to use!

Tipsy Cocktail Supply Co.
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por TYDAL 27 de outubro de 2024

Glad you're enjoying the ease of use and our support! Thanks for the positive feedback! 😊
- Kevin & TYDAL Team

29 de junho de 2024

Amazing. My customers love the pop up 10% offer. I love it.
Also the customer service is amazing. You must try this app

Indy Love
Austrália
10 months usando a aplicação
Questão respondida por TYDAL 1 de julho de 2024

Thanks for your awesome feedback! We're thrilled you and your customers are loving the app. We appreciate your support!
- Kevin & TYDAL Team

21 de junho de 2024

If you want to interact with your customer, the TYDAL Popups is the best option you can get so far! The support team is very professional so you can modify your pop-up easily with their help. Try to believe it.

Bling Days
Estados Unidos
5 months usando a aplicação
Questão respondida por TYDAL 24 de junho de 2024

Thank you for your enthusiastic recommendation! We're thrilled you're finding TYDAL Popup and our support team so helpful. Here's to more great interactions!
- Kevin & TYDAL Team

24 de outubro de 2024

I just installed this app, the customization is that simple and straightforward and the support Jamie provided was absolutely exceptional. I truly appreciate you, Jamie! Shoutout to the Tydal Team—much love!

Deep Root African - DRA
Gana
About 1 hour usando a aplicação
Questão respondida por TYDAL 27 de outubro de 2024

Thrilled to hear you found the setup simple and our support exceptional! Thanks for the shoutout and much love back at you from the Tydal Team! 😊
- Kevin & TYDAL Team

21 de junho de 2024

Jamie is very helpful and proactive. I am really satisfied by the service provided. Thanks

Buddha's Flowers
Reino Unido
Over 2 years usando a aplicação
Questão respondida por TYDAL 24 de junho de 2024

Thank you for your kind words! We're thrilled to hear you're satisfied with our service. Let us know if there's anything else we can assist you with!
- Kevin & TYDAL Team

5 de junho de 2024

I needed customer support to activate some features on my account and Sam was extremely efficient, very personable and made my experience much better than I first assumed it would go. Customer service like Sam seems to be a lost art in todays age but it is great to know that with people like him helping out, things get done fast and friendly!

ForeFits Golf Apparel LLC
Estados Unidos
4 months usando a aplicação
Questão respondida por TYDAL 6 de junho de 2024

We're delighted to hear our support team exceeded your expectations! Fast, friendly service is what we strive for. Thanks for your kind words! 😊
- Kevin & TYDAL Team

4 de julho de 2024

Sam helped me out! it was quick, easy, and TYDAL popups works great.
Thanks a lot.

MOTOVELEZ
Colômbia
About 1 month usando a aplicação
Questão respondida por TYDAL 8 de julho de 2024

Glad to hear it was quick and easy! Thanks for choosing TYDAL popups—we're happy you're satisfied with the results! 😊
- Kevin & TYDAL Team