Avaliações (4 625)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
21 de outubro de 2022

Amazing and friendly support. Love the app. Easy to use, no hassle. They even removed their branding free of charge. Totally recommend it!!

Fernweh Agro
Índia
8 meses usando a aplicação
Questão respondida por TYDAL 21 de outubro de 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

29 de maio de 2022

A useful app. Thanks for the help of Arianne!.......................................................

Unique
China
8 meses usando a aplicação
13 de agosto de 2022

In a matter of five minutes I got Rivo fully setup to my liking and with the branding removed. Pat helped me through the process of removing the branding and was extremely nice and quick. Very satisfied with Rivo!

The Capybara Shop
Estados Unidos
8 meses usando a aplicação
Questão respondida por TYDAL 15 de agosto de 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

20 de abril de 2023

AMAZING IS AN UNDERSTATEMENT! BEST CUSTOMER EXPERIENCE IHAVE EVER HAD. THANK YOU SO MUCH FOR ALL YOU HELP & MORE!

sugarshopcandles
Canadá
8 meses usando a aplicação
Questão respondida por TYDAL 21 de abril de 2023

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us. It was our pleasure to help you! - Lea, Rivo Support Manager

28 de janeiro de 2023

Very helpful app and really friendly support!!
The best feature I like is that you can use custom css to add your own persona styling to the app popup.
I highly recommend to try this app.

Living Multicultural
Alemanha
8 meses usando a aplicação
Questão respondida por TYDAL 30 de janeiro de 2023

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

4 de novembro de 2022

Great customer support, great app, and works great!
The chat assistant is supper fast and very nice.

Cappy Caps
México
8 meses usando a aplicação
Questão respondida por TYDAL 4 de novembro de 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

12 de janeiro de 2023

Mica was so useful. My problem wasn't with the pop up but she explained what I needed to do elsewhere to fix it. and given me even more tips. Brilliant!

Under Her Eyes
Reino Unido
8 meses usando a aplicação
Questão respondida por TYDAL 16 de janeiro de 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

1 de novembro de 2022

This app is awesome, super easy to use and very straightforward. I had absolutely wonderful customer service from Arianne! She was helpful, and went above and beyond! Would definitely recommend this to anyone who is looking for a quality email pop up!

Bone Chill Clothing Co
Canadá
8 meses usando a aplicação
Questão respondida por TYDAL 1 de novembro de 2022

So glad that you love our app and customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Much appreciated, Kevin

17 de outubro de 2023

Good app and customer support making it a breeze to setup!

Unwritten
Austrália
8 meses usando a aplicação
Questão respondida por TYDAL 20 de outubro de 2023

We're thrilled you found our app and support team helpful. Thanks for your awesome feedback!
- Lea & Rivo Team

10 de maio de 2022

The customer service is awesome. Very helpful. This is my first time using this app and I hope get more sales :)

Rhinestone Arts Creations
Estados Unidos
8 meses usando a aplicação
Questão respondida por TYDAL 10 de maio de 2022

We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩Thank you so much for the positive feedback and review! Much appreciated, Kevin