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Excellent, and customer service was quick, direct and precise with resolving my issue!
Great to hear we could resolve your issue swiftly and effectively! Your positive experience is our goal. Thanks for the wonderful feedback!
- Kevin & TYDAL Team
I just finished chatting with Arinne, she helped me to setting up and solve the problem. Thanks!
Glad we could help set things up and solve the problem for you! Your thanks mean the world to us. Here whenever you need us!
- Kevin & Rivo Team
Omg Jel was so helpful and nice, she gave a compliment on my website and gave me a little advice as well.
Thanks so much for the review! We're thrilled that you found our support and advice helpful. We're here to help anytime!
- Lea & Rivo Team
I was helped out by Jel and she was amazing! Very fast and on point when it came to what I was asking for. She also helped out and did some freebies for me which I appreciate and I honestly wasn't sure If I was going to keep this App, but because she helped me out with everything that I needed I had changed my mind! :) Thanks again, for the help and compliment hehe :)
So pleased to hear our support made your experience amazing and even swayed your decision to stay! 🌟 Thanks for the lovely feedback; we're here whenever you need us.😊
- Kevin & Rivo Team
So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!
Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team
Very Good Very NIce Very Helpful Thank You
Thank you so much for your kind words! We're thrilled you had a positive experience. Your support means the world to us!
- Kevin & TYDAL Team
Pete's great and very kind. He thinks on all the problems beforehand
Really glad to hear you're happy with our support! Thank you for the feedback!
- Lea & Rivo Team
Paul was very helpful and patient. He went above and beyond to help
Thanks so much for your feedback! We're glad our team could assist you. We're here to help anytime!
- Lea & Rivo Team
Great customer service!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & TYDAL Team
The app works great for me. People are utilizing the discount offered in the pop up Thank you
Awesome to hear you're enjoying the app! Thanks for sharing your experience with us.
- Lea & Rivo Team