Avaliações (4 651)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
3 de março de 2023

Really helpful, quick, and friendly support. The best part is that the app is also free to use. Many thanks!

Northug
Noruega
5 months usando a aplicação
Questão respondida por TYDAL 6 de março de 2023

We're overjoyed to hear that you're having a positive experience with us. Your support means the world to us.
Thanks, Kevin

20 de setembro de 2022

Abaka Company (Abaka + Co)
I just installed the app and Pete was there in every way to help! Help was offered before I ask. Pete and his team was able to increase the size of my logo and made it clearer on my website. I can defintely recommend the app to everyone who has a Shopify store. App is very easy to understand with no complicated coding. Extremely happy! Thank you Pete and the team!!!!

Abaka Company
Estados Unidos
5 months usando a aplicação
Questão respondida por TYDAL 21 de setembro de 2022

You are awesome! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

16 de novembro de 2022

I used this app to help me with pop ups and to engage my customers. This app is awesome , awesome , awesome , amd awesome !! With great support.

Yonder Paws
Estados Unidos
5 months usando a aplicação
Questão respondida por TYDAL 16 de novembro de 2022

You are awesome! Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin

14 de janeiro de 2022

The support is awesome! special thanks to Abbie for being so friendly and fast with verifying my store!

Luxurious Nitro
Espanha
5 months usando a aplicação
Questão respondida por TYDAL 14 de janeiro de 2022

So glad we're able to help you with your concern. 🙂 If there's anything else you need help with, please don't hesitate to let us know. Our team is always available anytime. Best regards, Kevin

1 de julho de 2022

Abbie was very informative and fun to talk with and gave me some very pertinent information. I will take the time to read all that she gave me

Pretty Girlz Tings
Estados Unidos
5 months usando a aplicação
Questão respondida por TYDAL 4 de julho de 2022

It's great to hear that you had a fun interaction with our customer service. 😃 Thank you so much for your kind words and positive review! All the best, Kevin

19 de agosto de 2022

Very good customer service, questions answered quick and fully! Would certianly recommend to others!

My Brick Wall
Reino Unido
5 months usando a aplicação
Questão respondida por TYDAL 19 de agosto de 2022

So pleased that we were able to help you with your concern. Thank you so much for the 5-stars and for recommending us to the Shopify community! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Best wishes, Kevin

4 de agosto de 2022

Lance was very helpful in assisting me with verification and other edits on the email pop-up app. Very grateful for the support team and excellent assistance being provided. Thanks Lance.

TAUGEMPIE Apparel
Estados Unidos
5 months usando a aplicação
Questão respondida por TYDAL 4 de agosto de 2022

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

2 de agosto de 2022

Just added the app to my store and the support was fast and vary informative (Thanks Pete). I would recommend the app to anyone 10 stars

Luv NuNu
Estados Unidos
5 months usando a aplicação
Questão respondida por TYDAL 2 de agosto de 2022

Thank you for adding our app and for recommending us to the Shopify community! We are so thrilled that you are happy with our customer support! Please let us know if there's anything we can help with along the way. 😊 Much appreciated, Kevin

17 de maio de 2023

Mica was incredibly helpful and offered some great tips for my store that I hadn't thought about before. Highly recommend. Thank you!

Bloom With CBD
França
5 months usando a aplicação
Questão respondida por TYDAL 17 de maio de 2023

Thank you so much for the kind words! It was our pleasure being able to help you out and we're glad to hear that our tips were useful. We appreciate your recommendation! - Lea, Rivo Support Manager

20 de outubro de 2022

Abbie is a great support worker who always goes the extra mile to help her clients. She is very patient and always takes the time to listen to her clients' needs. She is also very reliable and always follows through on her commitments. I would highly recommend Abbie to anyone who has any questions.

peepsul
Estados Unidos
5 months usando a aplicação
Questão respondida por TYDAL 21 de outubro de 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! If there's anything else we can help you with along the way, feel free to let us know. 🤩 Much appreciated, Kevin