Avaliações (4 624)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
18 de julho de 2022

Très bonne application et en plus elle est gratuite. Le service client avec Paul était très agréable et il à répondu à toutes mes questions, Merci!

Astrobboy
França
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 18 de julho de 2022

Nous sommes ravis d'avoir pu vous aider avec votre souci. Merci beaucoup pour vos aimables paroles et 5 étoiles! S'il y a autre chose que nous pouvons faire en cours de route, faites-le nous savoir à tout moment. Notre équipe serait ravie de vous aider. 😊 Très apprécié, Kévin

11 de novembro de 2022

Abbie was very nice! She helped me verify my account to get access to new features! Awesome. I love how fast she replied as well.

paolarbears
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 15 de novembro de 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

23 de novembro de 2022

Brilliant service, very kind and supportive agent. Jel gave me really good advice about my store and helped me to solve my problems with setting up the app. thank you

Slick Street Style
Reino Unido
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 23 de novembro de 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

15 de junho de 2022

Fastest customer service ever. No catches with removing Rivo Branding + added features. Super happy.

EMFORCE
Austrália
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 15 de junho de 2022

We're so thrilled that you are satisfied with our customer service. 🤩 If there's anything else we can do along the way, please don't hesitate to let us know. Thanks, Kevin

1 de agosto de 2022

Such a great free app. They were very friendly and helpful with my question. Great customer service, thank you!

mytherapybuddyjournal
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 2 de agosto de 2022

Thanks for the 5-Star review! We greatly appreciate you using the app. Cheers, Kevin

Editado a 10 de janeiro de 2023

My first impression of RIVO's customer support was fantastic. Abbie, the virtual customer service rep, was exceptional! It makes me confident that I made the right decision to select RIVO for my pop-up app.

Culture Pop Machine
Canadá
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 10 de janeiro de 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

24 de outubro de 2022

Therese is a good person who help me a lot!
She have good suggestions to my store. EMAIL POP UPS | Opt‑In Popups is really useful.

KISTOY
Canadá
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 24 de outubro de 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

22 de julho de 2022

I have never seen a customer service better than this, it was not an extra mile, it like 100 extra miles!

algiebapacks
Canadá
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 22 de julho de 2022

This review made our day! 🤩 We're so pleased that you are happy with our customer service. Thank you so much for your praise, and we appreciate you sharing positive words about us! 🙌 All the best, Kevin

18 de julho de 2022

I wanted to try this app out to see if it would increase my sales. It's very easy to install and the customer service rep Pete was super helpful. He even removed the branding by rivo for free! I look forward to seeing how this app would increase my conversions.

FREONEX
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 19 de julho de 2022

Our number goal is to provide apps that not only skyrocket your sales but are an asset that will continue to contribute to your business's success and goals. Thank you so much for using our app and for leaving 5-star feedback! 🙌 All the best, Kevin

7 de abril de 2024

Amazing App user friendly for merchants. Quick Response Times Overall an Awesome App

Mod mode Accessories
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 9 de abril de 2024

We're so happy our app is making things easier for merchants and that you're enjoying our quick response times. Thanks for your support! 😊
- Kevin & TYDAL Team