Avaliações (4 653)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
23 de novembro de 2022

Haven't used it yet, cannot comment on how to rate until I try it. Thanks again for your help, your customer service was great.

Remedy Legal Services
Estados Unidos
11 dias usando a aplicação
Questão respondida por TYDAL 23 de novembro de 2022

Hi Anthony,

This is Lea from Rivo.

Thank you for your review and feedback! We've reached out on your existing chat with our Support team to offer some help.

Please feel free to contact me back anytime: lea@rivo.io

Cheers!

8 de junho de 2023

Very helpful and great customer service. Thank you so much for helping out. I appreciate everything.

MiniBella's Jewelry
Estados Unidos
Aproximadamente 8 horas usando a aplicação
Questão respondida por TYDAL 9 de junho de 2023

Thank you for your kind words! It's always our pleasure to assist and make sure you have a great experience. Don't hesitate to reach out again! - Lea, Rivo Support Manager

13 de outubro de 2023

great costumer service!

DYZ
Estados Unidos
Aproximadamente 7 horas usando a aplicação
Questão respondida por TYDAL 16 de outubro de 2023

Thanks so much for your feedback! We're thrilled you enjoyed our customer service. Your satisfaction is our top priority!
- Lea & Rivo Team

28 de novembro de 2023

Great app, very easy to customize exactly how you want it! The pop-ups look very professional and the customer service is incredible! Would highly recommend.

Rviita
Canadá
Aproximadamente 7 horas usando a aplicação
Questão respondida por TYDAL 30 de novembro de 2023

Awesome to hear you love our app and support! Your recommendation means a lot to us. Thank you!
- Lea & Rivo Team

22 de janeiro de 2022

Using this app was quick and easy to make it functional on my website. It took less than 30 min to get everything up and running. Customer Service was excellent and offered a few additional tips to make my website look better.

Nature of Roses
Canadá
Aproximadamente 7 horas usando a aplicação
Questão respondida por TYDAL 24 de janeiro de 2022

We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Best regards, Kevin

3 de fevereiro de 2023

Abbie from customer service was incredibly helpful not only in getting my account set up but also giving me tips and tricks for Shopify - she even gave me an IG follow! Thanks again, Abbie!

CostumesXchange
Estados Unidos
Aproximadamente 7 horas usando a aplicação
Questão respondida por TYDAL 5 de fevereiro de 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

1 de agosto de 2023

The directions received in today's chat were super helpful.
I appreciate all the help received today.

Thanks a lot Jel!

QUOALA
Suíça
Aproximadamente 7 horas usando a aplicação
Questão respondida por TYDAL 7 de agosto de 2023

Thanks for the kind words. It means a lot to us! 😊 We're thrilled to hear that our support was helpful to you. 🙌 It's always a pleasure to assist. If you ever need anything else, feel free to reach out!
- Lea & Rivo Team

19 de julho de 2022

Great app, great customer service; this app is so great, and it is totally free, with no hidden cost. Recommend

Jessartdecoration
Austrália
Aproximadamente 7 horas usando a aplicação
Questão respondida por TYDAL 19 de julho de 2022

Wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

2 de outubro de 2023

Simple format, effective, friendly and helpful staff (Thank you Arianne!)!

NorthWest Short Line
Estados Unidos
Aproximadamente 7 horas usando a aplicação
Questão respondida por TYDAL 4 de outubro de 2023

We appreciate your review! It's great to hear that you found our app easy to set up and works well for your store. Our team is always here to assist whenever you need us!
- Lea & Rivo Team

28 de junho de 2022

Quick and easy setup and very helpful chat, I like that I can remove the branding for free as well. Recommended!

Baba Ali
Reino Unido
Aproximadamente 7 horas usando a aplicação
Questão respondida por TYDAL 29 de junho de 2022

Thanks so much for the positive review and for recommending us to the Shopify community! Much appreciated, Kevin