Avaliações (4 624)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
3 de agosto de 2022

Abbie was very responsive & helpful. She was quick to offer help & even offered some additional suggestions. Great service!

jjsjava
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 4 de agosto de 2022

We're so excited that you love our services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

Editado a 22 de janeiro de 2023

So far, so good.
We are a new customer - just added Rivo app to our Shopify store this week.
Already we can say that customer support has been amazing.
Web Chat with Pete from Rivo this afternoon - rapid response via chat in the Rivo app.
Pete was super friendly, helpful, polite and efficient.
Thank you to Pete and the team for your support.

Rum Knuckles
Reino Unido
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 22 de janeiro de 2023

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have any further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

28 de novembro de 2022

I downloaded the app for a discount for our new members that visit our site. I wanted the branding removed on the pop up, so I started a chat with Abbie. She was OUTSTANDING. I'll be honest, I am skeptical on these chats because you never know who's on the other end. But with her enthusiasm and funny meme's, it made me want to continue the conversation. I am so glad I did because she was able to help me with a few things on my website to make it even better! Thank you Abbie for your exceptional service.

Lauren Jewel
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 28 de novembro de 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

24 de janeiro de 2023

Super easy to use and fantastic customer service. Had a quick question and Abbie went above and beyond to help me out. 10/10 highly recommend!

Sapling & Cedar Custom Co
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 25 de janeiro de 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

23 de junho de 2022

IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!

NSMG SHOP
Hong Kong, RAE da China
Quase 2 anos usando a aplicação
15 de maio de 2022

Support of this app is really great, especially Maria! She went beyond my request to enable the Custom CSS feature. I recommend these guys and the app!

nephitenationus
Bulgária
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 16 de maio de 2022

We're so happy to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

20 de julho de 2022

Arriane was amazing! She made sure that my concern was addressed and even went beyond what I asked for. Great app, amazing support :)
Thank you so much!

Shot of Joy
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 20 de julho de 2022

So happy to hear that you had a great experience with our customer support. We greatly appreciate you leaving positive 5-star feedback! If there's anything else we can help you with, please let us know. Our team would be delighted to help you. 😊 Thanks, Kevin

Editado a 1 de agosto de 2022

I used this app to create discount popups on my store and increase customer subscriber list for future email marketing. The customer service agent, Pete was of tremendous help with my questions

NexxArk
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 2 de agosto de 2022

Thank you so much for your kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. 🍻 Cheers, Kevin

8 de agosto de 2022

I will use this app to generate leads for my online organic dog biscuit biz. Pete was a gem. Very helpful

BILLIEBONE
Canadá
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 8 de agosto de 2022

Wonderful! 🎉Thank you so much for using our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

15 de novembro de 2022

Prompt replies. Removed the branding for me from my pop up form in no time! Happy with their customer service

Mish Lifestyle Store
Nova Zelândia
Quase 2 anos usando a aplicação
Questão respondida por TYDAL 15 de novembro de 2022

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin