Avaliações (4 646)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 21 de março de 2023

As a new customer, Jel provided the most fantastic support. She made me feel like the most important person she had helped all day. As a small independent retailer, there is only one person managing everything - so to get personalised help is a godsend! And the pop up will hopefully help us build our database!

Cornercopia Store
Reino Unido
About 1 hour usando a aplicação
Questão respondida por TYDAL 21 de março de 2023

We are thrilled that we've provided you with fantastic support and personalized assistance. It's always rewarding for us to hear that we have been able to make a positive impact on our customers, especially small independent retailers like yours. We are glad that our app will help you build your database, and we hope our services will continue to meet your needs. Thank you for choosing us, and please let us know if you need any further assistance.
Best wishes, Kevin

5 de novembro de 2022

He usado muchas aplicaciones para POP UPS, no hablo inglés y la mayoría está en dicho idioma y son complicadas de configurar. Esta aplicación es realmente intuitiva y lo mejor es el apoyo que te dan. me ha pasado muchas veces que por el idioma no entiendo y LANCE me atendió en español y de manera muy amable solucionó mis dudas y optimizó la aplicación para mi =). Después de un día luchando por poner un POP UPS en mi tienda lo logré gracias a esta aplicación. muy agradecida y feliz de haberlos encontrado.

mundobuba
Chile
About 1 hour usando a aplicação
Questão respondida por TYDAL 8 de novembro de 2022

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos con los clientes como usted y apreciamos mucho el uso de nuestra aplicación. Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Rivo, mantener contentos a nuestros clientes es nuestra prioridad número uno. Saludos, Kevin

29 de agosto de 2023

Paul was amazing and gave me great customer service while helping me out with my website! Hope to get more of this company's products in the future! 10/10

coolartshop
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por TYDAL 3 de setembro de 2023

Thanks so much for the awesome review! 😄 We're thrilled you loved our customer service and we were able to help with your store. We're eager to provide more great products and features in the future! 👍 Cheers!
- Lea & Rivo Team

4 de maio de 2022

Betty was really helpful with the pop up set up great service and quick to fix problems
thank you very much

Ambar
Reino Unido
About 1 hour usando a aplicação
Questão respondida por TYDAL 4 de maio de 2022

Your kind words and positive feedback mean the world to us, thank you so much! 🌟 Much appreciated, Kevin

22 de junho de 2022

Really cool app and support is great, super helpful and responsive. The app is very straight forward and works with little-to-no customization. I'm happy with my choice to install Rivo's pop-up app. A bit of feedback to improve the product would be adding the ability to have codes emailed to customers that sign up and to allow management of multiple pop-ups.

SUMO
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por TYDAL 23 de junho de 2022

These are excellent suggestions, SUMO! Your review is essential in helping us improve the app, and I have sent your feedback to our product team. If there's anything else, you want to add, just let us know anytime. 🙌 Cheers, Kevin

26 de novembro de 2022

I found the Rivo EMAIL POP UPS app very easy to use. My pop-up was ready in no time and Jaci offered great support.

Eva Stalinski
Países Baixos
About 1 hour usando a aplicação
Questão respondida por TYDAL 27 de novembro de 2022

We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin

9 de julho de 2023

I just pressed one button because I wanted to use the custom css function
They gave me a quick reply, kind guidance, and suggested improvements to my shop at the same time.
Thank you so much Paul for taking care of me!

mgb skin global
Japão
About 1 hour usando a aplicação
Questão respondida por TYDAL 11 de julho de 2023

Glad you had a great experience with our support team! We're thrilled to hear that our team provided quick and valuable suggestions for your store. 🎉 Thank you for sharing your feedback!
- Lea & Rivo Team

7 de outubro de 2022

Great app! Jel was an amazing help, communication was easy! She even gave me tips on how to improve the site.

toocoldmerch
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por TYDAL 10 de outubro de 2022

We greatly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

31 de julho de 2022

Vicky was an amazing help and i love this app already. Vicky helped me upgrade my store and without her, i wouldn't have learned what i learned today

XCLUSIVWORLDWIDE
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por TYDAL 2 de agosto de 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

24 de janeiro de 2023

Fantastic help, Arrianne solved my problem and gave me ideas. Great customer service assistance - it made me want to use more Rivo products.

Color Me Beautiful
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por TYDAL 24 de janeiro de 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. All the best, Kevin