Avaliações (4 651)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
30 de agosto de 2022

Super helpful and quick to supply me with what I needed. He even sent me a guide incase I needed it. Thanks!!!!

Ruca's Lashes
Estados Unidos
38 minutes usando a aplicação
Questão respondida por TYDAL 30 de agosto de 2022

Thank you for the wonderful review! We are here for you anytime. 😊 All the best, Kevin

18 de maio de 2023

Superfast and easy to setup. Jel on their support team was quick to offer assistance and helped me get this thing working. Not that there were any issues in getting setup, she just went over and above in making sure I was happy with this fresh install. tested and everything works well. BRAVO A+

FI Performance
Estados Unidos
38 minutes usando a aplicação
Questão respondida por TYDAL 19 de maio de 2023

Thank you so much for your kind words and review! We always strive to go above and beyond to ensure that our customers are happy and satisfied with their experience. It's great to hear that everything is working well for you. Thank you for choosing Rivo! - Lea, Rivo Support Manager

14 de março de 2023

Abbie is a rockstar helping me get set up!!
She sent me all the links and made the set up seamless this was worth it and all free!!

Blended Willo Rock Boutique
Estados Unidos
38 minutes usando a aplicação
Questão respondida por TYDAL 14 de março de 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

24 de junho de 2022

I used this app to add pop-ups on my store and the customer service is 10/10. Highly recommended! They will also suggest how to setup things to make the store performance better.

PORA MONDO
China
38 minutes usando a aplicação
Questão respondida por TYDAL 24 de junho de 2022

Glad that you are happy with our customer service. Thank you so much for the excellent feedback and for recommending us! If there's anything else we can do, please don't hesitate to let us know. Best regards, Kevin

27 de outubro de 2022

Really awesome customer service, that help us out to configure the App and answered to all the questions.

Cascada
Itália
38 minutes usando a aplicação
Questão respondida por TYDAL 27 de outubro de 2022

Wonderful! 🎉Thank you so much for using our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

10 de dezembro de 2022

Yaci was sooo nice and so helpful 10/10 for her.
fast and she add some more options to my account :)

Alvani Collection
Espanha
38 minutes usando a aplicação
Questão respondida por TYDAL 12 de dezembro de 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

26 de julho de 2022

Wowzies. I don't think I've ever had such amazing customer service. I went in to this looking for a few options for my website and Arianne went above and beyond to help me. Super quick and even offered me some tips for little details I had NEVER even noticed in my shop! Would 100000% recommend this app and their team. Sincerely wish every company had this kind of customer service, running a small business would be a dream :)

Creations by Joybelle
Estados Unidos
38 minutes usando a aplicação
Questão respondida por TYDAL 26 de julho de 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. Thank you, thank you for the wonderful review and thoughtful feedback! If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

2 de março de 2023

App is pretty easy to use. The chat messages to support were answered quickly and Abbie provided best customer service. Recommended.

Lancaster Polo MY
Malásia
38 minutes usando a aplicação
Questão respondida por TYDAL 2 de março de 2023

We're glad that you're finding our app easy to use. Thank you for your positive feedback and for the recommendation! We appreciate your confidence in our app and services.
All the best, Kevin

27 de outubro de 2022

Effective, easy to use app. Great customer support who help get your Shopify store up and running quickly.

Baize Collective
Estados Unidos
38 minutes usando a aplicação
Questão respondida por TYDAL 27 de outubro de 2022

We are so happy you are enjoying our app and services so far! Thank you so much for the positive feedback and review! If you have any questions or experience issues along the way, just let us know. 🌟 Cheers, Kevin

8 de setembro de 2023

Easy to install, and their customer support is super helpful. They answered all my questions and even gave me some tips on how to improve my site. I'm a fan already!

Toehold
Estados Unidos
38 minutes usando a aplicação
Questão respondida por TYDAL 13 de setembro de 2023

Thanks for sharing your experience! Happy to hear that the installation process was easy. We're always here to assist and glad we could provide useful tips for your site. Cheers!
- Lea & Rivo Team