Avaliações (4 646)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
31 de maio de 2022

Great customer service. One small improvement that could be made is customisable pop up shape and size without using code. We are not all coders :)

Valentina Fine Jewellery
Hong Kong, RAE da China
20 minutes usando a aplicação
Editado a 24 de maio de 2023

Great and fast customer support, Very happy with the service. I found what I was looking, I recommend them 100%

GRT Basic
Colômbia
20 minutes usando a aplicação
Questão respondida por TYDAL 24 de maio de 2023

Thank you so much for taking the time to leave us this lovely review! We're thrilled that you had a great experience with our support team and found what you were looking for. We appreciate your recommendation and look forward to serving you again in the future! - Lea, Rivo Support Manager

11 de novembro de 2022

Currently using this, honestly has the same features as the paid ones but is easier to use and it's completely free. It's a no brainer, get Rivo for your email popups!

Tinymoose
Canadá
20 minutes usando a aplicação
Questão respondida por TYDAL 14 de novembro de 2022

Thanks for the 5-Star review! We truly appreciate you using the app. If you have any other questions or need help along the way, just let us know. Our team will be pleased to help you. Much appreciated, Kevin

26 de outubro de 2022

Pete exceeded with their customer service while fixing my problem! I deff. Recommend this app. Thanks again

MARRLAL DESIGNS
Estados Unidos
20 minutes usando a aplicação
15 de abril de 2023

I had the best customer service experience ever!! She was so helpful, she responded so quick and even suggested some new apps and changes to better my site and I am so excited for it all. I am so glad I downloaded Rivo Popups instead of any other app.

SSxCustomCreations
Estados Unidos
20 minutes usando a aplicação
Questão respondida por TYDAL 17 de abril de 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.
All the best, Kevin

23 de maio de 2022

This app is super user friendly and flexibly. By far, though, the best part of using this app is the customer service by Lance. He was quick to make adjustments that I asked for, gave me some free additions, and provided amazing support while I created my pop-up. Well done!!!!

Shop ZoomBee - The One-Stop Holiday Shop
Estados Unidos
19 minutes usando a aplicação
Questão respondida por TYDAL 23 de maio de 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

27 de maio de 2022

Thank you Betty for being so helpful. Much appreciated. I am looking forward to using this app and I will give further feedback once I have enjoyed trying it out. So far it looks extremely user friendly.

Tallula
África do Sul
19 minutes usando a aplicação
Questão respondida por TYDAL 27 de maio de 2022

Thank you so much for taking the time to leave 5-star feedback! 🙌 We're so excited to be part of your business growth and success! If you have further questions or experience issues along the way, just let us know. We're always here to help. Best wishes, Kevin

6 de julho de 2023

great app! IT'S FREE! and customer service is the best.
Definitely a must have app for your store!!!

Spezieria de Venezia
Itália
19 minutes usando a aplicação
Questão respondida por TYDAL 7 de julho de 2023

So thrilled to hear you love our app! 🙌 Our team is here to help you whenever you need assistance. Can't wait to see how our app boosts your store! 🚀
- Lea & Rivo Team

17 de junho de 2022

Great app, Lance who I spoke to was great removing the branding. Very friendly and helpful. Fantastic service.

LunaTastic Gifts
Reino Unido
19 minutes usando a aplicação
Questão respondida por TYDAL 17 de junho de 2022

I had a great time chatting with you! 😃 Thank you for the 5-stars and positive feedback! Cheers, Lance

21 de junho de 2022

Received immediate kindness and help through the live chat! Superior customer service. Highly recommended :)

Find the Beautiful
Estados Unidos
19 minutes usando a aplicação
Questão respondida por TYDAL 21 de junho de 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin