Avaliações (4 650)
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I'm still setting up at the moment, everything seems pretty intuitive and easy to figure out so far. I couldn't wait to review the customer service support. It's after midnight where I'm at, and I actually chat with a real person! I got to speak with Mica, who was extremely quick to respond and more than helpful. Mica was very supportive of my store and even went so far as to support my business by following on social media and complimenting my artwork. I really appreciate the gesture and the fact that they remove the marketing tags from their popups for free. Mica was extremely kind and generous, and it shines through in their business model too. Well done.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I recently launched my new Shopify store to sell my handcrafted products. I'm OK with technology, but I'd rather spend my time working on my craft, so I look for partners to help me run a great site. Rivo's product are great, but more importantly, the support I received from Lance was incredible! He was friendly, thoughtful, and helped me get two Rivo apps running on my store with no hassle. Thanks for your care and help, Lance!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. Much appreciated, Kevin
This tool is too convenient to use，The operation is simple and does not need to understand the code at all.If you have a need, you can fully believe it.
Right on! Please let us know if you have any questions or if you encounter issues along the way. Our team here at Rivo is happy to help out in any way we can. 😊 Cheers, Kevin
Pete was awesome. Very fast and friendly! My question was answered very quickly, and Pete threw in a couple of upgrades to the account that I wasn't expecting. Highly recommend!
Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin
Quick answer and professional support, transparency, great service. 5 stars customer care. Just what I was looking for. Thank you!
Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Fast, friendly and helpful! Happy I decided to use EMAIL POP UPS. This app is very easy to use. Thank YOU!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
I installed this app to try it and received amazing customer support. It truly is free not like a lot of other apps. Amazing customization and is exactly what I needed.
Wonderful! We are always here to help, and super excited that our app was exactly what you need! 🎉 Thanks so much for the positive feedback and for using our app! Best wishes, Kevin
Was checking on this App and have a few queries on it, Pat who assist me over the chat was AWESOME - very easy to communicate with a swift response and action! All the best!
Your kind words mean the world to us! Thank you so much for the positive feedback and for using our app! 🤩 Much appreciated, Kevin
Abbie was super helpful, she answered every questions I had and furthermore, gave suggestions on improvements and anything additional that I could do to help my page be more appealing which for a business owner, is great to hear! Thank you again Abbie.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! If any further questions come up or if we can help along the way, please don't hesitate to let us know. ✨ All the best, Kevin
Thanks Paul for all of your help! Thanks for helping me complete the steps improving the shopping experience on my website.
Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 😃 All the best, Kevin