Avaliações (4 624)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
24 de fevereiro de 2022

great and fast customer service; got right to it, no extra fluff and was able to handle everything in a timely manner

Pink Sweetheart
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 24 de fevereiro de 2022

Thanks for the 5-Star review! We truly appreciate you using the app. Much appreciated, Kevin

5 de setembro de 2023

Very smart and professional customer service by customer support associate Pete. Well done on the app, great product as well!

Good Look Vintage
Lituânia
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 8 de setembro de 2023

We appreciate your feedback! Our team is committed to providing excellent support. Thank you for your kind words!
- Lea & Rivo Team

28 de novembro de 2022

Absolutely brilliant customer service and support, Rivo has definitely done it right. So glad I found this app! Thank you so very much. We 100% recommend.

Hairtheway
Singapura
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 28 de novembro de 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

2 de junho de 2022

betty support is good, and very helpful.. good to have him support my request. this app is better than klaviyo opt in app.. easier to use

Nylon Belt
Singapura
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 2 de junho de 2022

It's music to our ears that you are happy with our app and customer support. Thank you so much for the 5-star feedback, and we greatly appreciate you using our app! ✨ Best wishes, Kevin

29 de junho de 2022

Amazing app that works really well to our business and not forgetting Betty, she was honestly the best support I have ever received. Above and beyond.

The Kapco
Filipinas
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 29 de junho de 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

14 de julho de 2022

This app has been one of the best decisions I've made in terms of downloading apps from shopify. I was helped and assisted by Alex who was wonderful and provided me with an incredible service!! Really impressed by everything and the genuine care the support team has for its users. 100% recommend!!

Sacred Serendib
Reino Unido
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 14 de julho de 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

7 de maio de 2022

Very good customer service Trish was very nice and responsive she help me in removing the branded logo from the chat for free and she gave nice suggestions

CLEMSE
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 9 de maio de 2022

We really appreciate the 5-Star review and kind words! These reviews make our day here. 😊 Thanks, Kevin

14 de abril de 2023

O aplicativo cumpre um pouco mais do que promete.
Boas funcionalidades e excelente atendimento!
Obrigado!

ArmBrasil
Brasil
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 17 de abril de 2023

Estamos muito felizes que você esteja gostando de nosso aplicativo e serviços! Muito obrigado pelo feedback positivo e avaliação! 🌟
Muitas felicidades, Kevin

30 de março de 2023

Great and responsive help from the CS team and so far the app is doing what it's designed for. Keep up the good work!

s/ash & para//el
Hong Kong, RAE da China
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 30 de março de 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed.
All the best, Kevin

24 de maio de 2023

FAST customer service at a late night/early morning! Pete helped do more than I knew I needed for my store!

weightboss
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por TYDAL 24 de maio de 2023

Thanks for your review! We are thrilled to hear that our team was able to provide fast and helpful service for your store. We appreciate your business and hope to continue exceeding your expectations! - Lea, Rivo Support Manager