Avaliações (4 650)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
7 de setembro de 2022

Fabulous, fast and extremely efficient service from Maria!! Thank you so much for you're customer support. The team were able to assist me in customising my email pop-up! Great App!

BAV TAiLOR
Reino Unido
About 1 year usando a aplicação
Questão respondida por TYDAL 7 de setembro de 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Best regards, Kevin

9 de novembro de 2022

Schnelle Bearbeitung von Anfragen, gutes Feature. Bin gespannt ob die Kunden es entsprechend annehmen werden.

Wendelnwatch
Alemanha
About 1 year usando a aplicação
Questão respondida por TYDAL 9 de novembro de 2022

Genial! Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! Sehr geschätzt, Kevin

4 de setembro de 2022

Customer service is excellent thank you Maria. She helped optimize the feature and make it custom to me.

doncriollitoexpress
Estados Unidos
About 1 year usando a aplicação
Questão respondida por TYDAL 5 de setembro de 2022

Thank you for leaving a wonderful 5-star review! We are here for you anytime you need us. 😊 Best regards, Kevin

19 de dezembro de 2022

Ive got to say that this has been the greatest customer service i have ever received. Rivo is doing something awesome!

RoDeskPads
Estados Unidos
About 1 year usando a aplicação
Questão respondida por TYDAL 19 de dezembro de 2022

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

21 de junho de 2022

Betty was friendly and super helpful with setting up the app for my upcoming store. Responses were also very fast

Scenty Air Fresheners
Austrália
About 1 year usando a aplicação
Questão respondida por TYDAL 21 de junho de 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

11 de março de 2023

Fabulous service and easy to use! Paul was brilliant answering all my questions and showing all the options of what the app could do to help my business

Only Good Vibes
Austrália
About 1 year usando a aplicação
Questão respondida por TYDAL 13 de março de 2023

We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

20 de maio de 2022

lance was so lovely in helping me, 10/10 recommend. great support and very friendly, was able to resolve any question in seconds

Giltter Goth Cosmetics
Canadá
About 1 year usando a aplicação
Questão respondida por TYDAL 20 de maio de 2022

So glad to hear that we were able to help you with your concern. Thanks so much for taking the time to leave awesome feedback and for recommending us to the Shopify community! All the best, Kevin

7 de julho de 2023

Jel was possibly the most helpful person I've ever encountered AND went above and beyond the scope of what she was helping me with to offer tips and advice for other ways to make improvements to my website that I hadn't even considered. She was not pushy, and all of it was totally free. She just sent me informational links and was overall just enjoyable to interact with. On top of that, the Rivio app itself seems pretty on point with its delivery, and I'm exicted to check out all the ways I can customize things. Thank you, Jel!

Family Pet Pantry
Estados Unidos
About 1 year usando a aplicação
Questão respondida por TYDAL 11 de julho de 2023

So glad to hear that you had an amazing experience with our team! 🎉 we can't wait to see how you customize everything! 🚀 Thanks a bunch for your kind words! 💙
- Lea & Rivo Team

1 de março de 2023

OMG PAUL IS AMAZING!!! I was so confused and stressed out on making my website better but WOW, after working with Paul, i feel so much relief and joy ! He answered all of my questions and he went ABOVE AND BEYOND to help! He helped me make the adjustments that I was looking for and he also sent me a few links to help educate me on the importance on coding! Now my website looks better than before and i owe it all to Paul!!

Thank you Paul for making my day and being such a joy !!

Shroomie Bros
Estados Unidos
About 1 year usando a aplicação
Questão respondida por TYDAL 1 de março de 2023

We're humbled by your kind words and grateful for your support! It's always wonderful to hear that our services have made a positive impact on our customers. We'll continue working hard to provide the best possible experience for everyone who chooses us.
Best wishes, Kevin

23 de setembro de 2022

Great service from Jel! Responded quickly and helped me with everything I needed! She’s the best. Thank you for being so quick to our needs!

NADYA
Estados Unidos
About 1 year usando a aplicação
Questão respondida por TYDAL 23 de setembro de 2022

So pleased that we were able to help you with what you need. Thank you so much for the 5-stars and for using our app! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin