Arvostelut (2 350)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 96 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
25. helmikuu 2024

nice to chat with you and so helpfull and i just want to say her lots of thanks

Topetail
Intia
Noin 2 kuukautta sovelluksen käyttöä
Rivo vastasi 27. helmikuu 2024

So happy to chat and help out! Your thanks mean a lot to us. 😊 Please don't hesitate to reach out again!
- Kevin & Rivo Team

9. tammikuu 2024

Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.

Struck Apparel USA
Kanada
26 päivää sovelluksen käyttöä
Rivo vastasi 12. tammikuu 2024

Thanks for your feedback! We're glad you enjoy our customer support. Sorry to hear about the display issues, we'd love to help solve this. Feel free to reach out to our support team anytime – we're here to help!
- Lea & Rivo Team

8. heinäkuu 2024

Says free plan available - this is no free plan. It s a trial. After that it's $24 a month.

Karen M Designs
Yhdysvallat
3 minuuttia sovelluksen käyttöä
Rivo vastasi 9. heinäkuu 2024

Hey Karen M Designs team!

Thank you so much for your feedback. We have a free plan that's available for smaller shops that do 200 orders a month or less. Otherwise we have affordable plans that start at $24 a month (most features). Happy to offer a longer trial to make it work for you, or work out a longer term price. Let me know your thoughts and feel free to email me directly at james@rivo.io.

Cheers,
James

28. marraskuu 2023

Just installed the app, quite a lot to go through, but customer support has been superb!!

LuminousXX
Hongkong – Kiinan erityishallintoalue
Noin kuukausi sovelluksen käyttöä
Rivo vastasi 30. marraskuu 2023

Great to hear you're enjoying the app and our support team! We're always here to help whenever you need us.
- Lea & Rivo Team

28. heinäkuu 2024

Support is great!

Shaken Not Stirred Cocktail Club
Yhdysvallat
Noin tunti sovelluksen käyttöä
Rivo vastasi 30. heinäkuu 2024

Thanks so much for your kind words! We're thrilled to hear you had a great experience with our support team. 😊
- Kevin & Rivo Team

12. marraskuu 2024

Müşteri temsilcisi "Dan" çok yardımcı oldu herşey için çok teşekkür ediyorum.

ERGİSA
Turkki
Noin tunti sovelluksen käyttöä
Rivo vastasi 13. marraskuu 2024

Rica ederim! Temsilcimizin yardımcı olabildiğine sevindik. Nazik sözleriniz için teşekkür ederiz! 😊
- Kevin & Rivo Team

6. maaliskuu 2024

Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!

Online Industrial
Etelä-Afrikka
9 kuukautta sovelluksen käyttöä
Rivo vastasi 7. maaliskuu 2024

So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! 😊
- Kevin & Rivo Team

21. maaliskuu 2024

The app is complete and professional. Just as customer support is quick and close to the customer's needs.

Classic Design Italia
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
Rivo vastasi 25. maaliskuu 2024

Thanks for your kind words! We're glad our app and support hit the mark for you. Your satisfaction is our priority. Here whenever you need us!
- Kevin & Rivo Team

10. huhtikuu 2024

Customer service is great.
I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.

Salvajes
Uruguay
Noin 23 tuntia sovelluksen käyttöä
Rivo vastasi 11. huhtikuu 2024

Thanks for sharing! We're happy to hear you're enjoying our service. Looking forward to impressing you more as you explore the loyalty program! 😊
- Kevin & Rivo Team

5. maaliskuu 2024

Really responsive and personable customer service. Love this app so far!

AMB Designs
Yhdysvallat
7 kuukautta sovelluksen käyttöä
Rivo vastasi 7. maaliskuu 2024

Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! 😊
- Kevin & Rivo Team