Arvostelut (2 251)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 96 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
12. syyskuu 2024

My experience with Jel's customer service has been very pleasant. The communication is super fast and friendly. It's not just a simple chatbot, as is often the case. They also address special cases and actively seek solutions. I'm currently in a testing phase and hope that the product is just as good as the support.

GOTA Coffee Experts
Itävalta
13 päivää sovelluksen käyttöä
Rivo vastasi 13. syyskuu 2024

Thanks for sharing your experience! We're glad you're enjoying our personalized support. We're here to help as you continue testing. 😊
- Kevin & Rivo Team

3. lokakuu 2024

Until now I'm having a good experience.
Abbie help me out with my query and showed herself proactive doing more than I asked.
I appreciate the help, and your customer care, Abbie! #ThankYou!

AExpress Store
Irlanti
Noin tunti sovelluksen käyttöä
Rivo vastasi 7. lokakuu 2024

So glad to hear you're having a good experience! We always aim to go the extra mile. Thanks for your kind words! #YoureWelcome 😊
- Kevin & Rivo Team

27. syyskuu 2024

4/5 so far, as I am yet to onboard customers. However, the customer support was fantastic.

Fragrance HQ Kenya
Kenia
Noin tunti sovelluksen käyttöä
Rivo vastasi 30. syyskuu 2024

Thanks for the great rating and feedback on our customer support! We hope you continue to have a fantastic experience as you onboard customers. 😊
- Kevin & Rivo Team

27. kesäkuu 2024

great customer service

Essantiok
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
Rivo vastasi 1. heinäkuu 2024

Thank you for your feedback! We're glad you had a positive experience with our customer service. Let us know if there's anything else we can improve!
- Kevin & Rivo Team

21. toukokuu 2024

Arianne from the chat was amazing and very helpful thank you so much for all your help!!

Khylos Kawakawa Boutique
Uusi-Seelanti
2 kuukautta sovelluksen käyttöä
Rivo vastasi 23. toukokuu 2024

Thanks for the feedback! We're glad our chat support could assist you. If there's anything else we can do to improve your experience, just let us know!
- Kevin & Rivo Team

18. heinäkuu 2024

great customer service

MDTHEBRAND
Alankomaat
Noin 6 tuntia sovelluksen käyttöä
Rivo vastasi 22. heinäkuu 2024

Thanks for the kind words! We're thrilled you enjoyed our customer service. Looking forward to serving you again soon! 😊
- Kevin & Rivo Team

9. tammikuu 2024

Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.

Struck Apparel USA
Kanada
26 päivää sovelluksen käyttöä
Rivo vastasi 12. tammikuu 2024

Thanks for your feedback! We're glad you enjoy our customer support. Sorry to hear about the display issues, we'd love to help solve this. Feel free to reach out to our support team anytime – we're here to help!
- Lea & Rivo Team

28. maaliskuu 2024

Has the features I need at a fair price. Good responsive support as well.

GP Tees
Yhdysvallat
17 päivää sovelluksen käyttöä
Rivo vastasi 1. huhtikuu 2024

Thanks for your feedback! We're glad you're finding what you need with us. Excited to impress you further as you continue! 😊
- Kevin & Rivo Team

25. helmikuu 2024

The interaction with the customer support was very helpful.

The Universal Mart
Intia
Noin 2 kuukautta sovelluksen käyttöä
Rivo vastasi 27. helmikuu 2024

Kevin here from Rivo! Thank you so much for leaving a review - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

4. helmikuu 2024

Very Nice customer service and even gave additional advice! Awesome service

JJ flawless fit
Yhdysvallat
21 minuuttia sovelluksen käyttöä
Rivo vastasi 6. helmikuu 2024

Kevin here from Rivo! Thank you so much for leaving a review - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓