Rivo Loyalty & Referrals

Arianne from Rivo has been an absolute lifesaver for my Shopify store! As a busy entrepreneur, I don't always have the time to handle the smaller details, and Arianne's quick responses and helpful service have been invaluable. I've received numerous bonuses and excellent support throughout my time with Rivo, and I'm truly grateful for their dedication to helping my business thrive."

I love this app! I have tested pretty much all the loyalty apps available for Shopify, and this is by far the best. Even better is the awesome customer service. Jel was very helpful today and upgraded my account for free! Now that's service!

(Updated Review 8/12)

Rivo is a great app at an affordable price. We had a hiccup in the past, but they sincerely took ownership of the problem and made it right. Don't pass on Rivo, your customers will thank you.

The app is very well thought out and everything makes sense and is very well structured. It is a good support for us in building up our customer base. Big thanks also to Paul from the support team who helped us very quickly and in a friendly manner.

I reached out to Paul for a couple of questions. He was very quick to assist me. I was a little bummed to find out there isn't a way for customers to enter text on question based "ways to earn" tasks within the app like a couple of other apps offer and the only work around is to create a form with a separate URL or something. Hopefully an in app question/form option comes in the future since it really is a great app. Either way, Paul was great and gave me the little bit of code I needed for the landing page in like 5 seconds.

Jel was super helpful and ready to help with various things. I really appreciate your hard work guys and keep it up!!

I have been using this app for over a month now and have been so impressed with customer support, in particular Arianne.

Every time I need help or support they are there, they answer quickly and actually help.

They go out of their way to help, it is refreshing to work with a company who do not take me for granted.

Thank you for being there when i need you and, Arianne is a superstar.

Shane
www.chicandco.co.uk

Stellar customer service and very, very helpful! I do judge these apps by the customer service provided. I think we're going to be long-term partners.

Great support and fast response times. Lot of good documentation, some of it does seem to be outdated for the old way that they did landing pages but overall easy to get setup.

RIVO has been excellent to work with. From clear onboarding instructions to 5 star to assist you along the way building a comprehensive rewards program. Would highly recommend!