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Support was really swift! Really good app having really good UI! Was able to customise really fast. And online chat was immediately available when stuck.
Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Cheers, Kevin
This APP is amazing!!!! Arianne was very attentive and help me with all the questions that I needed to set up things that I needed for my website. She also assisted me with removing things from my website that I didn’t want to be shown. I appreciate the time she took to help me. Thank you once again, Arianne.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Customer service was 10/10! Lance was incredibly responsive and answered any questions I had while using the app!
Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin
I used this app to attract repeat buyers, which it definitely does! Shortly after I installed it, I chatted with Pete in customer service who helped my increase my customer limit and he also proactively helped me with a few other tips to help me improve my shop! He was delightful to work with, very friendly, knowledgeable and eager to help. EXCELLENT, easy, and very responsive customer service!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
I loved the ease with which i was able to set it up. It was perfect for my needs and the support team is awesome. Thank you
Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
The app is very easy to setup and the customer service is impeccable. Paul helped me setup the app and also went above and beyond with taking a look at my store as whole and giving me pointers. 10/10 recommend.
Thank you Paul for your help today!
We're committed to providing a user-friendly experience for our customers, and we're glad to hear that the setup process met your expectations. Thank you for your positive feedback and recommendation! Please don't hesitate to reach out to us if you need any further assistance.
All the best, Kevin
I've only downloaded it today (after a lot of research) and I have started setting it up, but so far everything seems great! It is easy to use, the customer support is very helpful and fast, and I really like the customer interface too!
Thanks for the 5-Star review, Zero Waste Path! We appreciate you using the app. If you ever need help along the way, please don't hesitate to let us know. Our team here at Rivo is happy to help out in any way we can. ✨ Best wishes, Kevin
Einfache Installation aber selbsterklärend. Aufwändig ist nur die Texte auf Deutsch zu hinterlegen. Sehr guter Support.
Vielen Dank für die Bewertung! Lassen Sie uns wissen, ob wir Ihnen jederzeit bei der Beantwortung von Fragen helfen können. Sehr geschätzt, Kevin
I'm just starting to dig in now- super helpful support so far. I had issues with the widget placement and the instructions I was given to move it were very helpful.
So pleased to hear that we were able to help you with your concern. 😊 Thank you so much for the positive feedback! If there's anything else we can do, just let us know. All the best, Kevin
Arianne was so lovely, I like the app already and even more with the customer service. Thank you for making it a great experience
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin