Rivo: Loyalty & Referrals , 1.987 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
12 febbraio 2024

The app integrates seamlessly into our systems and has helped us to simplify our rewards communications across all platforms. The only thing I wish it could do better is deleting expired rewards that customers have been given/claimed and not used from their front facing profile. They often miss the expiry date and call us claiming their coupon that expired last year is not working.
Support is always quick to respond and answer any questions we have when we have them. I can not recommend this app enough.

PROBEAUTY Group
Canada
8 mesi di utilizzo dell’app
Rivo ha risposto 14 febbraio 2024

Thanks for the positive review and valuable feedback! We're on it to make the rewards experience even smoother. Thrilled to support you and appreciate the recommendation! 🌟
- Kevin & Rivo Team

4 maggio 2024

It has been a great experience so far. Customer service has been a really big help and my customers love building points for future rewards.

ATouchByShaDesigns
Stati Uniti
3 mesi di utilizzo dell’app
Rivo ha risposto 6 maggio 2024

Thanks for sharing! We're thrilled you're enjoying the experience. Delighted to hear our customer service and rewards program are hitting the mark!
- Kevin & Rivo Team

15 febbraio 2024

Customer service is exceptional. Attentive, definitely not bots, and great to interact with. This app keeps expanding its functionality and in the long run that's saving me $ by not needing more apps. Can't recommend Rivo enough!

LuxIllume
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Rivo ha risposto 19 febbraio 2024

Thrilled to hear our service and app are hitting the mark for you! Your feedback means the world to us. Thanks for the strong recommendation. Rivo is here for your success! 💪🌟
- Kevin & Rivo Team

15 marzo 2024

We recently began using this loyalty app, and I'm thoroughly impressed by its simplicity in setting up. The support team has been incredibly helpful and kind whenever I've reached out with questions or concerns.

The free version, allows small businesses like mine to check out the app's functionality and work with the basic program, which is excellent and has all the vital features, until we're ready to upgrade. This shows that Rivo genuinely cares about its clients' long term success. We highly recommended this app for anyone looking to start a customer loyalty & referral program.

99things
Svizzera
17 giorni di utilizzo dell’app
Rivo ha risposto 18 marzo 2024

So glad to hear you're enjoying our app and support! We're here for your success, every step of the way. Thanks for the high recommendation! 🚀
- Kevin & Rivo Team

Data modifica: 23 febbraio 2024

Arianne was great, very efficient with a speedy reply. I always get this kind of support with Rivo. Highly recommended products.

Mica is equally as awesome. Quick to help out and very knowledgeable.

Iowa Magic Shop
Stati Uniti
Circa 2 anni di utilizzo dell’app
Rivo ha risposto 20 febbraio 2024

Thanks for the recommendation and the kind words about our support team! We're thrilled to consistently meet your expectations. Here for you anytime!
- Kevin & Rivo Team

1 maggio 2024

I already love this app! Abbie was a great help and delivered more than I can ask for!

TULSA FLOW
Stati Uniti
7 mesi di utilizzo dell’app
Rivo ha risposto 2 maggio 2024

We're delighted you're loving the app! Our support team is here to exceed your expectations every time. Enjoy your experience! 😊👍
- Kevin & Rivo Team

28 febbraio 2024

So far I have had no issues with the app. They also have a good and prompt support team. Thank you and keep it up.

Simply Aloe
India
Circa un anno di utilizzo dell’app
Rivo ha risposto 29 febbraio 2024

Thanks for the positive feedback! We're glad to hear our support team could assist you. We'll keep working hard to maintain your satisfaction!
- Kevin & Rivo Team

25 gennaio 2024

Not often I take my time to do a review. However the service level of the people behind this app was just phenomenal. Wonderful service all the way and the app seems to work flawlessly.

In Good Hands
Norvegia
Circa 2 anni di utilizzo dell’app
Rivo ha risposto 26 gennaio 2024

Thank you so much for taking the time to leave this review! We're thrilled about your phenomenal experience with our service and app. Your feedback is greatly appreciated!
- Kevin & Rivo Team

9 aprile 2024

Easy to use and set up, helpful support and it looks great on my website! I would recommend it!

Stay Dreamy Shop
Canada
Circa 2 mesi di utilizzo dell’app
Rivo ha risposto 11 aprile 2024

Thanks for the glowing review! Thrilled you found our app easy and love how it looks. Your recommendation means a lot to us! 🌟
- Kevin & Rivo Team

11 febbraio 2024

Great customer service. Mica answered all my questions efficiently. I got extra tips on how to manage my account.

Farmhouse Charm Candles Inc.
Canada
Circa 2 anni di utilizzo dell’app
Rivo ha risposto 12 febbraio 2024

Thrilled to provide great service and helpful tips for managing your account! 😊 Thanks for the positive feedback. We're always here to answer your questions!
- Kevin & Rivo Team