レビュー (2,466)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月12日

One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful!
She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!

Spectrawide Bookstore
クウェート
アプリの使用期間:3年以上
Rivoが返信しました 2024年11月13日

We're thrilled you had such a positive experience with our customer service and our app's features! Thank you for the awesome feedback and for choosing us over Loyalty Lion. We're here to support you every step of the way! 😊
- Kevin & Rivo Team

2025年1月11日

We're using Rivo Loyalty for quite some time now and the experience has been amazing so far. It was easy to set it up and if any questions or issues occured, Jel and Dan were able to fix it within minutes. Our customers are very happy with this module and its benefits and so are we!

Räuberfuchs
ドイツ
アプリの使用期間:9ヶ月
Rivoが返信しました 2025年1月13日

We're so glad you’ve had a great experience with Rivo Loyalty. It’s amazing to know that both you and your customers are loving it. We're always here if you need anything! 😊
- Kevin & Rivo Team

2025年1月24日

I have not turned it on just yet, but I did a lot of research on Loyalty apps and this one has the features I need plus it has a good price tag and great reviews. I will know more when I get running on it when the site it ready.

Custom Performance Engineering
アメリカ合衆国
アプリの使用期間:4ヶ月
Rivoが返信しました 2025年1月27日

Thanks for sharing! We're happy to hear that the app meets your needs so far. Once you get everything set up, feel free to reach out if you need any help— we’re here to support you! 😊
- Kevin & Rivo Team

2025年1月13日

I have been using this app for about a year now - everything is great! I recently updated the Shopify theme and needed support to solve a small problem with the page display. Paul from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!

RshPets
ポーランド
アプリの使用期間:約1年
Rivoが返信しました 2025年1月15日

Thanks so much for your kind words! We're so happy to hear that our support was able to help with the theme update. If you ever need anything else, we're always here for you! 😊
- Kevin & Rivo Team

2024年11月19日

Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!

Kairos Creative Studio
オーストラリア
アプリの使用期間:3年以上
Rivoが返信しました 2024年11月20日

Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊
- Kevin & Rivo Team

2024年11月26日

Some of the best support of any app. Sent weeks searching for a good loyalty app, and this one shined, the support is second to none and is great when your a active business owner on a crunch, with little knowledge about code related stuff. Always there to help and cant wait to launch the store with Rivo!

Redneck Modifications LLC
アメリカ合衆国
アプリの使用期間:5ヶ月
Rivoが返信しました 2024年11月28日

Amazing! We're so glad Rivo stood out for you and that our support team could make things easier. Best of luck with your launch—we're here whenever you need us! 🚀
Kevin & Rivo Team

2024年11月6日

The supporting team is excellent, very quick response and helpful. Especially shouting out for Jel. All the features are easy to use. And the app is with great value. I really like the idea of tiered loyalty programme. The only thing is I really want the feature that the customer could have discount on every order they make once they reach certain tier rather than one-time off discount. I'll be so happy to update my plan as long as this feature becomes available.

Nothing New
イギリス
アプリの使用期間:4ヶ月
Rivoが返信しました 2024年11月7日

Thank you for the wonderful feedback and suggestion! We're thrilled you're enjoying the app and our support team. We'll definitely consider your idea for continuous discounts in future updates! 😊
- Kevin & Rivo Team

2024年12月30日

Our clients have really enjoyed earning rewards when shopping with us. Arianne was very helpful when I reached out to inquire about why some accounts were not earning their points and it was very quickly fixed! I was very impressed with their quick response and helping me change my settings. Highly Recommend

Sassy Spirit and Design
アメリカ合衆国
アプリの使用期間:3ヶ月
Rivoが返信しました 2025年1月1日

Awesome! Thank you for sharing your experience. Your satisfaction is our top priority, and we're here to help anytime. Thanks for recommending us! 😊
- Kevin & Rivo Team

2024年12月25日

I’m very happy with the friendly and fast support I received from Bryan. I wasn’t expecting to get any support on Xmas evening let alone a quick response. Thank you for helping me resolve some issues during the high season!

Empower
エジプト
アプリの使用期間:4ヶ月
Rivoが返信しました 2024年12月27日

We're so glad we could help you out during the busy season! Thanks for the kind words—happy to assist anytime, even on special occasions. Let us know if you need anything else!
- Kevin & Rivo Team

2024年12月18日

Working with Pete at Rivo Loyalty Rewards Referrals was an absolute pleasure! His expertise and professionalism are truly unmatched. Not only did he take care of exactly what I needed, but he went above and beyond to ensure everything was perfect—and he did it all in less than 30 seconds! Pete made the entire process seamless, and his attention to detail and commitment to exceptional service left a lasting impression. I highly recommend working with Pete and the Rivo team for anyone seeking top-tier support and outstanding results. Thank you, Pete, for your incredible work!

Chazam Fans
アメリカ合衆国
アプリの使用期間:7ヶ月
Rivoが返信しました 2024年12月19日

Thanks for your amazing feedback! We're thrilled to hear that our support team exceeded your expectations and made the process seamless. We appreciate your recommendation and are always here to help!
- Kevin & Rivo Team