レビュー (2,575)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年4月2日

I have been a customer for over 2 years now. Each time I have contacted their support for our business they were pleasant, kind, and super helpful. I recently updated my stores website and had some glitches with our rewards platform, Pete was super helpful and patient as I was confused with the steps to take. If you need an app that is straightforward with great customer service this is the one! Love it so far!

Little House on the Homestead
アメリカ合衆国
アプリの使用期間:3年以上
Rivoが返信しました 2025年4月4日

So glad to hear you’ve had a great experience with us for over 2 years! Our team loves helping you navigate any hiccups. Thanks for the awesome review and your continued support!
- Kevin & Rivo Team

2025年3月10日

We have been using Rivo for just about a year now across both of our websites. We have been so happy with the Loyalty program, it's setup, and it's response from our customers!

We had a small issue with our page displaying that made us reach out to the customer service chat, and Arianne was incredible!!! She narrowed down the problem (it was a code issue that seems to have been edited somehow over the last year ... ). She was such a pleasure to deal with, fixed it right away, and was beyond helpful.

Based on this customer service alone I would recommend Rivo to anyone looking for an in-depth Loyalty and Referral program!

Struck Apparel
カナダ
アプリの使用期間:約1年
Rivoが返信しました 2025年3月12日

Thank you so much for the amazing feedback! We're thrilled to hear that the Loyalty program has been working well for you across both websites. Our team is always here to help, and we're so happy we could resolve the issue quickly. Your recommendation means the world to us!
- Kevin & Rivo Team

2025年4月15日

Absolutely love the Rivo: Loyalty Program, Rewards app — it's a total game-changer for my store! But what truly made the experience exceptional was Arianne's amazing support. She's kind, quick to respond, and genuinely cares about helping users succeed.

Thank you so much, Arianne, for going above and beyond. You didn’t just assist — you made me feel like a valued part of the Rivo family. Your positivity and dedication truly stood out, and I’d be happy to leave a review anytime .

Looking forward to staying connected — I’d be lucky to have you as a friend and supporter moving forward.

Woofpanion
イギリス
アプリの使用期間:7ヶ月
Rivoが返信しました 2025年4月17日

Thrilled you love Rivo’s Loyalty Program! Thanks for the kind words—our team’s honored to make you feel like family. Always here to support you!
- Kevin & Rivo Team

編集日:2025年5月8日

Update: They have been very useful when it comes to customer support and helped with any problems regarding coding that I had.
The Free version is very limited but I see the potential for the upgrade. there is also a Start-Up plan for 24 euros a month and I think that is a good offer.

SHIKKOSA
オーストリア
アプリの使用期間:28日
Rivoが返信しました 2025年4月14日

Great to hear you see the potential! The Start-Up plan is a solid step up from the Free version, offering more features to boost your store. Excited for you to explore it—let us know how it goes!
- Kevin & Rivo Team

2025年1月30日

I have been super impressed with Rivo. I have tried all of the regulars out there after being in business for 17 years. Rivo has had the easiest integration, easiest team to work with and no hidden fees or bogus ways to upcharge you. It's straightforward, stable and it just works- which has actually been super hard to find.
The UI for the store owner is easy and their support is super responsive

Darn Good Yarn
アメリカ合衆国
アプリの使用期間:7ヶ月
Rivoが返信しました 2025年2月3日

Fantastic! We're thrilled that Rivo has made such a positive impact on your business. Our goal is to keep things simple, reliable, and transparent, so it's great to know that’s resonating with you. We’re always here to help – don’t hesitate to reach out!
- Kevin & Rivo Team

2025年4月26日

Rivo is exactly what we were looking for with creating a loyalty program for our business. The app is extremely user friendly, fully customizable, and their support is top notch, especially Bryan. He's been amazing with answering all of my questions and he even set up our landing page himself to save me time. Highly recommend Rivo!

FyrFytr Coffee Co
アメリカ合衆国
アプリの使用期間:4日
Rivoが返信しました 2025年4月28日

So happy Rivo’s user-friendly, customizable loyalty program hit the mark for your business! Thrilled our top-notch support, including setting up your landing page, made it seamless. Thanks for the high recommendation!
- Kevin & Rivo Team

2025年5月8日

The reward system setup is much simpler and more convenient compared to other apps. Even if there are aspects you’re not familiar with, the support team responds quickly and works hard to resolve any issues. Thanks to this, I was able to build the reward system without fear. If anyone is looking to implement a reward system on their own website for the first time, I highly recommend this app.

SUNGBOON EDITOR
アメリカ合衆国
アプリの使用期間:1日
Rivoが返信しました 2025年5月9日

Thrilled to hear our reward system setup is simple and our support team’s quick responses helped you build it confidently! Thanks for recommending us—we’re here to support your Shopify success!
- Kevin & Rivo Team

2025年4月24日

Getting started an on e-commerce site can be incredibly overwhelming and quite humbling.. Added Rivo to our store a few days ago and already received positive feedback from customers. I did need help adding the rewards page to my navigation menu, and Bryan from the support team was incredibly helpful, polite, professional, and quick! Can't wait to start the loyalty program and i feel confident I can reach out to their support team anytime. Thanks again!

✿ GOOD DAY BÉBÉ
アメリカ合衆国
アプリの使用期間:2日
Rivoが返信しました 2025年4月28日

So glad Rivo’s easing your e-commerce journey and earning customer love! Thrilled our support team was quick and professional in setting up your rewards page. Excited for your loyalty program—reach out anytime!
- Kevin & Rivo Team

2025年4月25日

A great app for loyalty and rewards, does everything I need. Very easy to set up and the service from Bryan was lightning fast, very responsive. Helped with some styling on our page and nothing was too much trouble. I would highly recommend this app for anyone look for a great loyalty app!

Propus Packaging
イギリス
アプリの使用期間:2日
Rivoが返信しました 2025年4月28日

Thrilled you love our loyalty app’s features and easy setup! Thanks for praising our lightning-fast, responsive support—happy to help with styling. Highly recommend us? You rock!
- Kevin & Rivo Team

2025年2月27日

I can't say enough good things about my experience with Arianne from Rivo Loyalty! She was incredibly helpful, patient, and knowledgeable in answering all my questions. Not only did she guide me in the right direction, but she also went above and beyond to assist me with editing and making sure everything was set up perfectly.

Her professionalism and friendly approach made the whole process seamless and stress-free. If you're looking for top-notch customer support, Arianne is the best! Thank you so much for your outstanding service! Highly recommend! ✨

NostalgiaVault.ae
アラブ首長国連邦
アプリの使用期間:4日
Rivoが返信しました 2025年3月3日

Thank you for the incredible review! We're so happy to hear that our support team made your experience seamless and stress-free. We truly appreciate your kind words and recommendation. If you need anything else, we’re always here to help! 😊✨
- Kevin & Rivo Team