レビュー (2,013)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年5月23日

We've been using Rivo for about 6 months and have had an amazing experience so far. Their customer service is top tier – fast, efficient, and extremely helpful. Jel was incredibly kind and went above and beyond to upgrade our account with features outside of our paid plan to help us get the best use out of the app. Would definitely recommend!

liquidblackjack
アメリカ合衆国
アプリの使用期間:8ヶ月
Rivoが返信しました 2024年5月27日

Thanks a bunch for sharing your experience! Glad to hear our customer service and upgrades have made your Rivo journey awesome. Cheers to more productive days ahead!
- Kevin & Rivo Team

2024年3月13日

Nothing but good things to say, I have been using them for a few years and it has been an excellent addition to my shop. Integration was simple, everything worked flawlessly from day one and support has been exceptional for the few times I've needed it.

Hammerthreads
カナダ
アプリの使用期間:3年弱
Rivoが返信しました 2024年3月15日

Thrilled to hear your positive experience and that everything's been running smoothly! We're here whenever you need us. Thanks for sticking with us! 😊
- Kevin & Rivo Team

2024年3月29日

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone!

aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease.

So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.

Boredom Kills
アメリカ合衆国
アプリの使用期間:8ヶ月
Rivoが返信しました 2024年4月1日

Wow, thanks for such an honest and detailed review! Thrilled Rivo exceeded your expectations and truly made an impact. Your success is what we aim for. 😊
- Kevin & Rivo Team

2024年5月13日

The customer service is very responsive and helpful. They went above and beyond to help me with my issues and give additional recommendateions to improve the quality of my store.

StethoStyle
アメリカ合衆国
アプリの使用期間:2年以上
Rivoが返信しました 2024年5月16日

Thanks for the kind words! Glad we could assist you effectively. Feel free to reach out anytime for more tips to enhance your store's quality.
- Kevin & Rivo Team

2024年3月27日

Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks.

When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!

SMALL-FOLK
イギリス
アプリの使用期間:約1年
Rivoが返信しました 2024年3月29日

Thrilled about your positive experience with Rivo and our customer service! Big thanks for the shoutout. We're always here to ensure everything runs smoothly for you and your customers!
- Kevin & Rivo Team

2024年3月19日

I love this Loyalty app! It’s easy to navigate, and keeps my customers coming back! The online chat representative Abbie was kind, patient, and knowledgeable! Thank you Rivo!

Crown Couture
アメリカ合衆国
アプリの使用期間:3年弱
Rivoが返信しました 2024年3月25日

Thanks a ton for your fantastic feedback! We're overjoyed to hear Rivo and our app are making a difference for you and your customers. Here for you anytime!
- Kevin & Rivo Team

2024年4月14日

I WAS HELPED RIGHT AWAY FAST AND VERY FRIENDLY THANK YOU SO MUCH

Edy's Treasures
アメリカ合衆国
アプリの使用期間:2年弱
Rivoが返信しました 2024年4月16日

So glad to hear you had a great experience! Thanks for the kind words!
- Kevin & Rivo Team

2024年4月22日

Dealt with Abbie this evening she was extremely helpful and professional sorting my issue out! Thanks again Abbie

Bean & Brew Co.
イギリス
アプリの使用期間:10ヶ月
Rivoが返信しました 2024年4月24日

Great to hear that we were able to help you out! Thank you for sharing your positive experience!
- Kevin & Rivo Team

2024年5月2日

I haven't started using this as our website hasn't opened, but I have installed it and gone through the settings, and been talking to their live chat support. Super seamless and easy experience so far. Cannot fault the team or software. The software gives you all kinds of options to generate rewards, I think it will pull in new clients. Can't wait to launch my site and see how things go.

Teloskin Pty Ltd
オーストラリア
アプリの使用期間:8日
Rivoが返信しました 2024年5月3日

Thank you for sharing your positive experience! We're thrilled about your seamless setup and helpful support. Best wishes for a successful website launch!
- Kevin & Rivo Team

2024年2月28日

Rivo is a great App and I must say, I'm thoroughly impressed! This app has completely exceeded my expectations. Not only is it user-friendly and intuitive, but it also offers a seamless experience from start to finish.

Overall, I can't recommend the Rivo enough. This app has you covered. The team behind Rivo Store has done an excellent job, and I'm excited to continue using the app.

Calvinist Apparel™
アメリカ合衆国
アプリの使用期間:6ヶ月
Rivoが返信しました 2024年3月1日

Wow, thanks for such amazing feedback! We're over the moon to hear Rivo exceeded your expectations. Your support means the world to us. Enjoy the app!
- Kevin & Rivo Team