レビュー (2,225)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2021年5月27日

Loving this app! It meets our exact needs for a loyalty program. Great customer service and very easy to set up. The features are great and well thought out. Highly recommended!

TallMoi
アメリカ合衆国
アプリの使用期間:1日
Rivoが返信しました 2021年5月28日

Thank you so much for the positive feedback and for recommending us to the Shopify community! 🤩We are always happy to help in any way we can! Cheers, Kevin

2021年12月23日

Great customer service. Very responsive. They engage you and very helpful. They also offer a lot of free features and updates.

DreamWeaversStore
アメリカ合衆国
アプリの使用期間:1日
Rivoが返信しました 2021年12月23日

We are so happy you are satisfied with our customer service. 😊 Thank you so much for the positive feedback! If there's anything else we can do, feel free to reach out to us anytime. Cheers, Kevin

2022年4月5日

Abbie was so helpful! So much support given and answered any question I had. Set up was very easy aswell!

FITRIBE
オーストラリア
アプリの使用期間:1日
Rivoが返信しました 2022年4月5日

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, Kevin

2022年8月19日

Very useful and easy going app. Betty of the customer service was simply very helpful and very nice to chat and deal with. For now, Amazing app and wonderful customer assistance from Betty

SharKosy
フランス
アプリの使用期間:1日
Rivoが返信しました 2022年8月19日

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

2021年2月13日

Fantastic app, very easy to install and works perfectly. Excellent swift support provided if needed too. Thank you!

Chocolatey Clare
アイルランド
アプリの使用期間:1日
Rivoが返信しました 2021年2月15日

We're so happy to see that you had a 5-Star experience with Booster Apps! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive review! Much appreciated, Katherine

2022年6月13日

This is the 3rd app I have tried in order to offer rewards to our customers. It is indeed the most expensive, but it is also the best hands down. Their interface is clean, loads super fast and their customer service is second to none. Other apps didn't load or didn't detect customers, so it was not easy to "block" or "exclude" members that were not showing, this app works as it should and the staff including Abbie were extremely helpful and got me going in just a few minutes by answering some key questions. Highly recommend.

BK Hobbies
アメリカ合衆国
アプリの使用期間:1日
Rivoが返信しました 2022年6月14日

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

2023年1月20日

Oh my, I'm blown away by great service from Rivo team.
We're looking for better loyalty app to replace LoyaltyLion as their Small Business package only allows us to modify the color of the widget, which is not great for branding. Their Basic Plan and Advanced Plan are too expensive for us. We have been checking Yotpo and Smile.io
Smile.io service is great and easy to get in touch with. However, their Gold Plan does not support a dedicated Loyalty Page. We ended up choosing Yotpo. Because they don't have a trial period to see what they have inside for the Gold Plan, I tried so hard to ask for just a demo call. Ridiculous, right? But it's the truth. The guy in the demo call wanted to sell me the Reviews app while I was asking him about the Loyalty one. I even asked for a one or three-day trial with the Gold Plan to see what we could do inside, but they said they're not allowed to. I paid 249usd to upgrade from the free version to the Gold Plan. After that, I realized that many of the features they claimed were included in the Gold Plan but were not. I contacted customer service to get the answer that we need to upgrade to the Premium plan to have it. Such a liar. I was furious, of course.
And then we checked Rivo, and their service is on the opposite side. They're supportive, friendly, and professional. They offered us a super good deal to go through this difficult time of E-commerce. We appreciate that.
I also discover that Rivo even has two other apps, which are FREE and completely FREE. Check it out if you're a small business like us.

Lola&Lykke
フィンランド
アプリの使用期間:1日
Rivoが返信しました 2023年1月22日

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, please feel free to let us know. Our team here at Rivo will be delighted to assist you. ✨ Best wishes, Kevin

2021年3月13日

Amazing! Thanks guys for your passion and work here. I know this is free at this moment, but this is Powerful comparated with anothers apps. If I have to pay, I will happy too!

ID - Te Identifica
アメリカ合衆国
アプリの使用期間:1日
Rivoが返信しました 2021年3月15日

We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩Thank you so much for the positive feedback and review! Much appreciated, Katherine

2023年3月3日

yes i like the app function so far the chat support is a great asset for the app, abbie is A GREAT HELP with my issue

ReesENT
アメリカ合衆国
アプリの使用期間:1日
Rivoが返信しました 2023年3月3日

Your satisfaction is our top priority, so we're thrilled to hear that you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot!
All the best, Kevin

2021年12月22日

A cool program that helps keep customers coming back for more. Great feedback !!!
Thank you for A cool program that helps keep customers coming back for more. Great feedback !!!
Thank you

Pusi-Musi
ギリシャ
アプリの使用期間:1日
Rivoが返信しました 2021年12月22日

Thank you so much for the 5-star review, Pusi-Musi team! We greatly appreciate you using our app. Thanks, Kevin