レビュー (2,350)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年4月12日

Very nice app to engage your customers with your brand and reward them for their loyalty. Great support team as well.

Insight Stones
オランダ
アプリの使用期間:約13時間
Rivoが返信しました 2023年4月12日

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
Best regards, Kevin

2023年1月17日

Great customer service, the product is easy to use. I only wish you could upgrade the free program to change branding on the widget. But, overall great experience and cool people!

Happy Panda Home Brands
アメリカ合衆国
アプリの使用期間:約12時間
Rivoが返信しました 2023年1月17日

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

2023年1月8日

Arianne from customer support went above and beyond to help my configuration issues as I start enabling the Rivo Loyalty app. Kudos to her and the support team!

Euphora
アメリカ合衆国
アプリの使用期間:約12時間
Rivoが返信しました 2023年1月9日

Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 All the best, Kevin

2021年8月22日

top service! REALLY GOOD ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

FLABWEAR
ドイツ
アプリの使用期間:約12時間
Rivoが返信しました 2021年8月23日

Thanks for the 5-Star review! 🤩 Regards, Kevin

2022年7月25日

Lance wa very helpful with the first steps with application! He also showed to me additional application for reviews.

BOGNA SKIN
ポーランド
アプリの使用期間:約12時間
Rivoが返信しました 2022年7月25日

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

2022年11月1日

I'm giving a 4 star for customer service. Abbie helped to understand how to use the app and some extra information to get better results for my store. She was very helpful and nice. Thanks again Abbie! Will change star rating after I see the results of using app but I think it will change to a 5 star.

Forever Empowered Creations
アメリカ合衆国
アプリの使用期間:14日
Rivoが返信しました 2022年11月8日

Hi, Forever Empowered Creations team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be fantastic! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin

2023年8月30日

Jel- was amazing help today. She solved our issue and also gave us feedback that was very helpful. She is a rockstar of a worker and I really appreciated what she did for the store. She needs a promotion!!!

4 star on app, 5 star on customer support specialist.

Everest Designs
アメリカ合衆国
アプリの使用期間:12日
Rivoが返信しました 2023年9月3日

Thank you for your feedback! We're glad to hear that our support team was able to provide you with great assistance and helpful feedback. Please let us know if there's anything else we can do to improve your experience further. We value your feedback and are always here to assist you in any way we can!
- Lea & Rivo Team

2023年9月7日

Loved the speed and quality of service. MICA makes you feel like you are part of the team. Thank you Mica.

Ryder

Cup Connoisseurs
アメリカ合衆国
アプリの使用期間:約10時間
Rivoが返信しました 2023年9月8日

Thank you so much! We're thrilled you enjoyed our fast and speedy support. Our team is always here to help in any way we can!
- Lea & Rivo Team

2023年4月30日

Excellent Service. I liked the attention to detail and the attention given to answer all my questions.

The Red Apple Company
アメリカ合衆国
アプリの使用期間:約10時間
Rivoが返信しました 2023年5月1日

Thank you so much for your kind words! We take pride in ensuring our customers have a great experience with our app. Thank you for your support and choosing Rivo! - Lea, Rivo Support Manager

2023年7月21日

The customer service is amazing. Very prompt, helpful, and understandable. Jel gave me recommendations, tutorials, and advice on her own accord. It was helpful advice. It's really cool to know there are people working behind the scenes to help your website become the best it can be.

Graded Kards
アメリカ合衆国
アプリの使用期間:約10時間
Rivoが返信しました 2023年7月24日

Thank you so much for the awesome review! We're so glad to hear that our team was able to help 🙌 Its our pleasure to provide a smooth and enjoyable experience, so don't hesitate to reach out if you need anything else. Cheers! 🎉
- Lea & Rivo Team