レビュー (2,350)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年1月28日

I was having a slight problem as I was completing an upgrading on-boarding process. Paul came to my rescue. Very efficient, very quick and excellent service!!

Norfolk Deli
イギリス
アプリの使用期間:3年弱
Rivoが返信しました 2024年1月30日

We're happy that we could efficiently and quickly assist you during the upgrade process! Thanks for the excellent feedback.
- Kevin & Rivo Team

2024年11月11日

Arienne was super helpful answering questions for me as I was trying to determine a customized rewards plan for my shop. Thank you!

Linah Farms
エジプト
Rivoが返信しました 2024年11月13日

We're so glad to hear our support could help you tailor a rewards plan for your shop! Thank you for the feedback. 😊
- Kevin & Rivo Team

2024年4月30日

Jel was very helpful and helped expand my customer limits. She was quick and efficient. I really appreciate her help! Thanks again!

Shear Elegance, LLC
アメリカ合衆国
アプリの使用期間:約2ヶ月
Rivoが返信しました 2024年5月1日

We're thrilled to hear we've helped expand your customer limits! Thanks for the shoutout, we're here for you anytime! 😊🚀
- Kevin & Rivo Team

2024年8月18日

Fantastic App. Great support

DKB Online
インド
アプリの使用期間:約2時間
Rivoが返信しました 2024年8月21日

Thanks for your kind words! We're thrilled to hear you're loving the app and our support team. 😊
- Kevin & Rivo Team

2024年5月25日

INCREDIBLE customer support! I chatted with Pete, at 10:55pm, with urgent requests to embed features into my theme. I was worried it would be too late for someone to help me efficiently. He was timely, professional, and took care of all of my requests either with helpful explanations or by doing it for me (which I greatly appreciated). Highly recommend!!!

Reclaimed Boutique
アメリカ合衆国
アプリの使用期間:1日
Rivoが返信しました 2024年5月27日

Thanks for the shoutout! 🌟 We're here round the clock to assist. Delighted we could meet your needs promptly and professionally. Cheers!
- Kevin & Rivo Team

2024年2月11日

Great customer service. Mica answered all my questions efficiently. I got extra tips on how to manage my account.

Farmhouse Charm Candles Inc.
カナダ
アプリの使用期間:約2年
Rivoが返信しました 2024年2月12日

Thrilled to provide great service and helpful tips for managing your account! 😊 Thanks for the positive feedback. We're always here to answer your questions!
- Kevin & Rivo Team

2024年5月1日

I had such an amazing and positive customer service experience with Abbie at Rivo earlier today. While my query was simple enough in itself, Abbie went above and beyond and I came away with quite a few tips on how to make my online store better - so helpful for someone like myself who is a newbie to the world of e-commerce. Cheers!

Yoja
ニュージーランド
アプリの使用期間:2日
Rivoが返信しました 2024年5月2日

We're thrilled about your positive experience with our support team! Helping you succeed in e-commerce is what we're all about. Cheers to your success! 🎉
- Kevin & Rivo Team

2024年3月15日

We recently began using this loyalty app, and I'm thoroughly impressed by its simplicity in setting up. The support team has been incredibly helpful and kind whenever I've reached out with questions or concerns.

The free version, allows small businesses like mine to check out the app's functionality and work with the basic program, which is excellent and has all the vital features, until we're ready to upgrade. This shows that Rivo genuinely cares about its clients' long term success. We highly recommended this app for anyone looking to start a customer loyalty & referral program.

99things
スイス
アプリの使用期間:17日
Rivoが返信しました 2024年3月18日

So glad to hear you're enjoying our app and support! We're here for your success, every step of the way. Thanks for the high recommendation! 🚀
- Kevin & Rivo Team

2024年5月29日

It was great experience with the app and your support team (Pete)

Bombay Seeds
インド
アプリの使用期間:18日
Rivoが返信しました 2024年5月30日

Delighted to hear you had a great experience with both the app and our support team! Thanks for sharing your positive feedback! 😊
- Kevin & Rivo Team

2024年9月5日

Perfekter Kundendienst!

Vier von uns sind schon viel zu lange an den Übersetzungen (und kurz vorm verzweifeln) gewesen, aber Bryan konnte alle Probleme innerhalb von Sekunden lösen und dass sogar um 21:30 Uhr.

Vielen lieben Dank!!

hcgcoach
ドイツ
アプリの使用期間:3日
Rivoが返信しました 2024年9月8日

So glad we could help, even late at night! Thanks for your kind words, and don't hesitate to reach out if you need anything else. 😊
- Kevin & Rivo Team