レビュー (2,496)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年12月28日

I’d recommend this app because it’s very easy to navigate. Even for a novice like myself. I had a question and Pete FIXED EVERYTHING for me. He even gave me helpful suggestions for my website along with instructions to do it! He didn’t have to do that for me. But, he did. So grateful to have had some real help for the first time since I created this website.

Anointed Creations
アメリカ合衆国
アプリの使用期間:19日
Rivoが返信しました 2025年1月1日

Thanks for your kind words! We're thrilled to hear you had such a great experience. Happy to help anytime! 😊
- Kevin & Rivo Team

2025年2月15日

We've been looking for a Rewards and loyalty Program app for quite some time now. Rivo is the clear winner. Arianne was fantastic to chat with and answered any questions I had. Most importantly, she was attentive and kind. It's a win-win for us, as it shows us that the Rivo Team is about building a connection and relationship with all their customers, which aligns perfectly with our brand values.

Manelifestudio
アメリカ合衆国
アプリの使用期間:16日
Rivoが返信しました 2025年2月17日

Wonderful! We're so happy that Rivo has been the perfect fit for your rewards and loyalty program. It's fantastic to know that our support team made a positive impression, and we're excited that our values align with yours. We're here anytime you need assistance!
- Kevin & Rivo Team

2024年11月6日

The supporting team is excellent, very quick response and helpful. Especially shouting out for Jel. All the features are easy to use. And the app is with great value. I really like the idea of tiered loyalty programme. The only thing is I really want the feature that the customer could have discount on every order they make once they reach certain tier rather than one-time off discount. I'll be so happy to update my plan as long as this feature becomes available.

Nothing New
イギリス
アプリの使用期間:4ヶ月
Rivoが返信しました 2024年11月7日

Thank you for the wonderful feedback and suggestion! We're thrilled you're enjoying the app and our support team. We'll definitely consider your idea for continuous discounts in future updates! 😊
- Kevin & Rivo Team

2025年2月9日

Does what it says, just a bit pricey imo. Pete with CS was very helpful and quick.

Truffle Pig Ltd.
アメリカ合衆国
アプリの使用期間:2ヶ月
Rivoが返信しました 2025年2月11日

We're glad our customer support was helpful and quick. We appreciate your thoughts on the pricing and are always here to assist with any other questions!
- Kevin & Rivo Team

2024年12月3日

New to Shopify and got an education about apps and what they really included. Looked at 6 different Loyalty Point Apps and Rivo was clearly the best. Not even a close call. Very versatile, easy to set up and great support. I was sold on the app but had a few questions about how I could offer the program that I wanted to set up. Contacted customer support (great chat feature) and got Pete. Great communicator, great recommendations and great response. Triple Awesome. No alternative recommendations. GO RIVO.

Nashoba Valley Winery, Distillery and Brewery
アメリカ合衆国
アプリの使用期間:21日
Rivoが返信しました 2024年12月5日

Thank you for the awesome feedback! We're thrilled you chose Rivo and had a great experience with our support team. Excited to see your loyalty program shine—GO RIVO! 🚀😊
- Kevin & Rivo Team

2025年1月30日

Great App, Bryan was very helpful and sorted my issue very quickly

The Toy Scavenger Ltd
イギリス
アプリの使用期間:7ヶ月
Rivoが返信しました 2025年2月3日

Thank you for the awesome review! We're glad the app helped and that our support resolved your issue quickly. Don’t hesitate to reach out if you need anything else – we’re here for you!
- Kevin & Rivo Team

2024年12月18日

First time looking into reward programs & I landed with Jel from the Rivo Team - 5/5 STARS. Super helpful, very friendly and she knew what she was talking about! She alleviated all of my doubts as well as my concerns and even walked me through the setup. Don't go any further than Rivo, you won't find better service!

Cam’s Custom Graphics LLC
アメリカ合衆国
アプリの使用期間:14日
Rivoが返信しました 2024年12月20日

Thanks for the amazing review! We're thrilled our support team helped you get set up and addressed all your concerns. We appreciate your 5-star rating and are here whenever you need us!
- Kevin & Rivo Team

2025年2月22日

I am really enjoying the benefits of this app. The rep that I spoke with was very helpful and pointed out a couple of things to enhance my experience.

Naved Products
アメリカ合衆国
アプリの使用期間:約2ヶ月
Rivoが返信しました 2025年2月24日

We're so glad to hear the app is benefiting you and that our rep was able to provide helpful tips. If you ever need more support, we're always here to help! 😊
- Kevin & Rivo Team

2025年2月19日

Appreciate the help from Abbie and being responsive to solve my problem!

ORGANIC FIELDS
マレーシア
アプリの使用期間:3ヶ月
Rivoが返信しました 2025年2月21日

You're very welcome! We're so glad we could help and resolve the issue quickly. If you need anything else, feel free to reach out—we’re always here for you!
- Kevin & Rivo Team

2025年1月28日

Arianne was very helpful and she could help me with what I was hoping to do, great customer service

Zara-Craft
アメリカ合衆国
アプリの使用期間:18日
Rivoが返信しました 2025年1月30日

Thanks so much for the kind words! We’re thrilled our team could help you achieve what you were hoping for. Don’t hesitate to reach out if you need anything else – we’re here for you!
- Kevin & Rivo Team