Rivo Loyalty & Referrals , 2,001件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2022年4月21日

I used this app to establish a rewards program on my site, and there are definitely a LOT of different features to choose from. Customer service/support has always been amazing.

MinutesHoursDays
アメリカ合衆国
アプリの使用期間:約2ヶ月
編集日:2021年12月29日

Il supporto è molto valido e disponibile. ho avuto bisogno di qualche chiarimento e l'aiuto ricevuto è stato oltre le aspettative.
App facile ed intuiva, ma per capirne il reale vantaggio dovrò aspettare ancora qualche mese.

Pet Boutique
イタリア
アプリの使用期間:約2ヶ月
Rivoが返信しました 2021年12月29日

Siamo così felici che tu sia soddisfatto della nostra app e dell'assistenza clienti. Se hai domande o problemi lungo il percorso, non esitare a farcelo sapere. Ci piace essere parte della crescita e del successo della tua attività. Ciao, Kevin

2021年3月30日

Nice and simple to use. There was simple introduction video that was easy to follow and setting up the program was simple. It will be nice to see how this benefits our company.

T-Volution
イギリス
アプリの使用期間:約1ヶ月
Rivoが返信しました 2021年3月30日

Thanks for the review T-Volution! Is there anything else we could have done to make this a 5-star experience? Feel free to send any feedback to feedback.boosterapps.com. Much appreciated, Katherine

2023年2月20日

I had Pete to help me out today, he was able to completely increase my customer limit on my store get rid of the 'powered by Rivo' branding at the bottom, and even moved the widget across the screen to not interfere with my other widgets for me.

Unplugged Oasis
オーストラリア
アプリの使用期間:22日
Rivoが返信しました 2023年2月21日

We appreciate your business and want to make sure we're meeting your needs to the best of our ability. Just wondering if there are any areas you think we could improve upon? Let us know! We're open to feedback.
Thanks, Kevin

2023年8月30日

Jel- was amazing help today. She solved our issue and also gave us feedback that was very helpful. She is a rockstar of a worker and I really appreciated what she did for the store. She needs a promotion!!!

4 star on app, 5 star on customer support specialist.

Everest Designs
アメリカ合衆国
アプリの使用期間:12日
Rivoが返信しました 2023年9月3日

Thank you for your feedback! We're glad to hear that our support team was able to provide you with great assistance and helpful feedback. Please let us know if there's anything else we can do to improve your experience further. We value your feedback and are always here to assist you in any way we can!
- Lea & Rivo Team

編集日:2022年1月1日

not had chance to use properly yet but looks good so far customer service is good also fast response great staff

Unique Garden Creations
イギリス
アプリの使用期間:19日
Rivoが返信しました 2022年1月3日

Thanks for the review, Unique Garden Creations! We'd like a chance to see how we could have made your experience a 5-Star and any feedback you have for us. Or if we can help in any way, drop us a line anytime. Cheers, Kevin

2022年11月1日

I'm giving a 4 star for customer service. Abbie helped to understand how to use the app and some extra information to get better results for my store. She was very helpful and nice. Thanks again Abbie! Will change star rating after I see the results of using app but I think it will change to a 5 star.

Forever Empowered Creations
アメリカ合衆国
アプリの使用期間:14日
Rivoが返信しました 2022年11月8日

Hi, Forever Empowered Creations team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be fantastic! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin

編集日:2021年10月25日

I used this help to engage customers and optimize my sales. The rewards are also allocated for following our pages on social media and on the purchase too. But none of the customers used the app till yet though it is displayed on the front

KAWISH HOME
パキスタン
アプリの使用期間:10日
Rivoが返信しました 2021年10月26日

Thanks so much for the review, KAWISH HOME! 😊 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. All the best, Kevin

編集日:2023年4月6日

Super helpful, when I used the chat box, it was quick and simple and Pete got everything sorted for me above and beyond what I was hoping. Very helpful. Couldn't be happier

timebeat.app
イギリス
アプリの使用期間:7日
Rivoが返信しました 2023年4月6日

Thank you so much for taking the time to share your positive experience with us! We're thrilled that you found our chat box support to be quick, simple, and above and beyond your expectations.

As we strive to provide the best possible support experience for all of our customers, we're always looking for ways to improve. With that in mind, we would love to know if there was anything that you think we could have done better to improve your experience.

Your feedback is incredibly valuable to us, and we appreciate any insights you can provide. Thank you again for choosing our service.

Best regards, Kevin

2022年12月13日

The customer support is the best, in fact, Pete is an one of the best Reps. This is the reason im given Rivo 4 stars. In order to give the app 5 stars, i need to try it first.

Thanks Pete :)

mishnsamshop
イギリス
アプリの使用期間:6日
Rivoが返信しました 2022年12月19日

Hi mishnsamshop team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin