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This is is extremely easy to use. I'm not really too good with Technology and I customized this app very easily. So far it is very helpful and easy to navigate.
What a wonderful review! 🙌 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success!
Abbie was amazingly helpful and very funny. I like her communication style and her sense of engagement while interacting with me.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
I like this app for its service, support team and basically everything else. It works pretty fine and I'm satisfied with the app!
Thanks so much for using our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin
I use this app to be able to provide rewards to my customers and it is great it went beyond my expectations!
Your kind words mean the world to us! Thank you so much for the positive feedback, and we are very grateful that the app has been useful to your store! 🤩 Much appreciated, Kevin
App is very easy to use and integrate into my store. Customer support is wonderful, they are very helpful!
We truly appreciate you using our app and thank you for taking the time to share your thoughts and feedback! If you need anything at all, please don't hesitate to let us know. We're here to help. All the best, Kevin
Excellent app. A few technical questions, partly for me being a little slow, but received lightning quick responses from Stuart. Really personal responses with emails containing videos with Stuart narrating and referring to you by name in the narrative. A very personal touch. Considering it's a free app the customer service and technical help is probably the best I have had from anywhere! Highly recommend.
Thank you so much for the wonderful feedback and kind words! 🤩We are always happy to help out in any way we can and if you ever need anything at all, feel free to reach out to us anytime. Cheers, Katherine
I love how much this app offers at such a great price compared to their competitors and the support is amazing! Arianne helped me with transferring the app to my updated shopify theme! This kind of thing doesn't come easy to me, so I really appreciated the help!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
We just downloaded the App to try, and it is awesome! This is after we have done a detailed study of various Loyalty Apps offered on Shopify Store. RIVO is not only well designed and developed, its charging structure is the most reasonable too. We started our testing on Sunday. Yet, the support chat was active and was super-fast. We don’t think the reply is machine-based as the answers were precise and solved the problem instantly. Even if it is machine-based, RIVO must be using a first-class Q&A robot!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🥂 Cheers, Kevin
Great customer support from Yaci. She quickly and efficiently assisted with my request. I highly recommend this app.
We're so glad you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Very happy that this is a free app! Most cost way to much to get started as many new store builders will not have sales or traffic right away and this gives you an opportunity to see how your website can look and operate smoothly with their great support which has always gotten back to me within the same day :)
What a wonderful review! Thank you so much and we are here for you anytime. Greatly apprecaite the feedback! 🎉 All the best, Katherine