Rivo Loyalty Rewards Referrals

I’m very happy with the friendly and fast support I received from Bryan. I wasn’t expecting to get any support on Xmas evening let alone a quick response. Thank you for helping me resolve some issues during the high season!

I had an amazing experience with Rivo's customer service! Abbie went above and beyond to assist me and made the entire process so smooth. She was not only knowledgeable but also incredibly patient and kind, ensuring all my questions were answered. Her exceptional support truly stood out and made me feel valued as a customer. Thank you, Abbie, for your outstanding help—I highly recommend Rivo!

Super happy with the App. Sometimes a little tricky but the customer service is on point! Abbie & Jel helped me very quick and were super friendly. More than glad that I decided to get this App especially for the excellent customer service ♥

Oh and another vote that the tier rewards should be more like "lifetime"
I have for example at 500 points the silver tier with "free shipping" and I would be happy if it would be a lifetime thing for my customers. Not a "one time reward" Jel helped me and gave me the idea to put multiple rewards into this tier, but lifetime would be awesome! :)

Dan provided exceptional customer service. Polite, timely and helpful. I got my issue resolved quite quickly. Furthermore, my issue was a technical issue which is notorious for taking time. In my case, Dan escalated to the relevant team and that team resolved it quickly.

The app itself is good and does everything we need it to. I recommend it.

Very fast, super nice support that responds to questions very quickly!

Abbie went above and beyond helping me with getting all set up for my Shopify store. She not only solved my problem but gave me tips on how to improve my stores appearance and function.

Working with Pete at Rivo Loyalty Rewards Referrals was an absolute pleasure! His expertise and professionalism are truly unmatched. Not only did he take care of exactly what I needed, but he went above and beyond to ensure everything was perfect—and he did it all in less than 30 seconds! Pete made the entire process seamless, and his attention to detail and commitment to exceptional service left a lasting impression. I highly recommend working with Pete and the Rivo team for anyone seeking top-tier support and outstanding results. Thank you, Pete, for your incredible work!

I just want to say a big THANK YOU to Abbie, she is a star!
She helped me very quickly, in a professional and friendly at the same time manner, and made me feel a valued customer!
Once again THANK YOU Abbie!

It is a clear application that makes it easier to find everything. In the process, it also came with a widget that was removed with Pete's help, thanks for that Pete. I love the fact that you can send at 6am (CET) in the morning and still have a reply within 5 minutes.

Bryan was incredibly prompt, professional and friendly. Helped me get everything sorted and gave me encouragement to continue following this little dream. Thanks Bryan!