Recensies (2.352)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
1 juli 2024

Great app and great support! Very impressed

i-Krave Chinese Kitchen
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
Rivo heeft geantwoord 3 juli 2024

Thank you so much for your kind words! We're thrilled you're enjoying the app and our support. Let us know if you need anything else!
- Kevin & Rivo Team

22 juli 2024

great support from Paul for newbies like me.

JPHA
Verenigd Koninkrijk
14 dagen gebruiken de app
Rivo heeft geantwoord 23 juli 2024

Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help!
- Kevin & Rivo Team

12 juni 2024

I just started using this app. So far so good. Pete has really helped me along the way. A few little hiccups with setting things up, and tricky to grasp everything, but the support has been great so far. I do wish they had a few more training courses available to help newbies or an option for a flat rate to get a bit more support and direction. However, the software and features are pretty great for the price. I think this will be a true asset to my store.

The Bold Sleeve
Canada
1 dag gebruiken de app
Rivo heeft geantwoord 14 juni 2024

Thanks for your feedback! We're glad our support team has been helpful. We'll consider more training options to better assist new users like yourself. Happy to have you with us!
- Kevin & Rivo Team

10 augustus 2024

Goes above and beyond to make a great first impression

Styled By Cartr
Verenigd Koninkrijk
Ongeveer 22 uur gebruiken de app
Rivo heeft geantwoord 12 augustus 2024

Thanks for your kind words! We're thrilled to make a great first impression and look forward to serving you again!
- Kevin & Rivo Team

12 september 2024

Great as usual

LOCKDEALZ
Verenigd Koninkrijk
17 dagen gebruiken de app
Rivo heeft geantwoord 13 september 2024

Thanks for the feedback! We're glad to keep providing great service. 😊
- Kevin & Rivo Team

27 september 2024

4/5 so far, as I am yet to onboard customers. However, the customer support was fantastic.

Fragrance HQ Kenya
Kenia
Ongeveer een uur gebruiken de app
Rivo heeft geantwoord 30 september 2024

Thanks for the great rating and feedback on our customer support! We hope you continue to have a fantastic experience as you onboard customers. 😊
- Kevin & Rivo Team

17 juni 2024

Friendly employee and solved my problem. Thanks a lot!

Knightsmen Grooming
Canada
4 maanden gebruiken de app
Rivo heeft geantwoord 18 juni 2024

Thank you for your feedback! We're glad our team could assist you effectively. Let us know if you need anything else in the future!
- Kevin & Rivo Team

20 mei 2024

this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend

ATMOSFEAR
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
Rivo heeft geantwoord 22 mei 2024

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊
- Kevin & Rivo Team

9 september 2024

Der Support ist herausragend! Die App ist sehr selbsterklärend und gut durchdacht. Wir müssen sie noch vollständig integrieren, bin mir aber sicher, dass sie uns hilft Neukunden zu gewinnen.
Mich stört nur, dass die Übersetzungen in Deutsch fehlen.

COLLO. simply clean.
Duitsland
16 dagen gebruiken de app
Rivo heeft geantwoord 11 september 2024

Vielen Dank für das tolle Feedback! Wir freuen uns, dass Sie die App bisher hilfreich finden. Wir freuen uns über den Hinweis zu den Übersetzungen und werden ihn bei zukünftigen Updates berücksichtigen! 😊
- Kevin & Rivo Team

13 mei 2024

The customer service is very responsive and helpful. They went above and beyond to help me with my issues and give additional recommendateions to improve the quality of my store.

StethoStyle
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Rivo heeft geantwoord 16 mei 2024

Thanks for the kind words! Glad we could assist you effectively. Feel free to reach out anytime for more tips to enhance your store's quality.
- Kevin & Rivo Team