Avaliações (2 268)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
23 de agosto de 2021

Hands down the best experience from a loyalty app. It's customization lets you do anything to suit your brands style while offering things that truly generate more sales.

Sizy
Austrália
3 months usando a aplicação
Questão respondida por Rivo 23 de agosto de 2021

What a wonderful review! This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 All the best, Kevin

2 de agosto de 2021

Still testing the the full platform but so far very good, effective and intuitive to use!! THe customer service is also very fast and supportive.

blattglück
Áustria
3 months usando a aplicação
Questão respondida por Rivo 2 de agosto de 2021

Thank you for leaving a review! We really appreciate you using the app. 😊 If there's anything else we can do, please feel free to reach out at any time! All the best, Kevin

26 de fevereiro de 2022

Hello I want to give Aroll the Biggest compliment possible! Aroll was Awesome! Aroll immediately reached out to me asking how can he assist me which was a Wonderful surprise!!! Normally the customer has to reach out for assistance! This is a wonderful way to assist customers wow! Aroll was very professional, very knowledgeable, quickly understood what I was experiencing, and immediately took charge and assisted me in a way I will be looking for this high level of support from other companies! I can not find a word to compare to the level of assistance I received from Aroll the closest I could try to come close to is Phenomenal!!! Thank you for having Aroll available to assist me! I appreciate it and is very grateful! Thank you!!!

Vision Your Own Marketplace
Estados Unidos
3 months usando a aplicação
Questão respondida por Rivo 28 de fevereiro de 2022

Wow! This review made our day! ✨ We're so grateful for customers like you, and we greatly appreciate you using our app. Thank you so much for the wonderful and thoughtful feedback! Here at Rivo, we always make sure to provide our customers with the best service possible! We're so pleased to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Much appreciated, Kevin

26 de junho de 2021

Super easy to set up and customise to my business needs. Something that I think my customers are going to LOVE too!

Starlight Aromas
Reino Unido
3 months usando a aplicação
Questão respondida por Rivo 28 de junho de 2021

Glad you are loving our app! Thank you so much for the 5-Star review. 🙂 Regards, Kevin

13 de abril de 2023

She was really great in taking care of my needs and was really patient with me. Also, made sure if i needed to make any changes or not.

KStarr Kreations
Estados Unidos
3 months usando a aplicação
Questão respondida por Rivo 13 de abril de 2023

Thank you for leaving a positive review! We are thrilled you had a great experience with our support. We always strive to provide exceptional customer service and ensure all of our customer's needs are met. If there is anything else we can do to help, please do not hesitate to let us know.
Best regards, Kevin

18 de agosto de 2021

Pretty useful application and easy to use, has all the features come for free what would you ask for more ?

LADUORA
Estados Unidos
3 months usando a aplicação
Questão respondida por Rivo 18 de agosto de 2021

Excellent! It's music to our ears that you are happy with our app! 🤩 All the best, Kevin

15 de dezembro de 2022

Rivo is such a great app! The customer service is so good! I had Abbie as a rep and she made the process so easy to understand and she was extremely helpful! She honestly put me in a better mood! Customer Service A1.

Glazed By Paris
Estados Unidos
3 months usando a aplicação
Questão respondida por Rivo 19 de dezembro de 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

26 de fevereiro de 2023

Rivo is a great app and everyone is always helpful. Pete helped me and he was awesome. I have no complaints at all.

God's Child Apparel
Estados Unidos
3 months usando a aplicação
Questão respondida por Rivo 26 de fevereiro de 2023

We're grateful for your trust in our app and are here to support you in any way we can. If you have any questions or concerns, please don't hesitate to get in touch.
Best regards, Kevin

21 de abril de 2023

So, far, I have had the best experience with this app. The customer service and response time is phenomenal! If you're looking to add a rewards program to your store, this is the way to go! 10/10.

Luxury Roasts
Estados Unidos
3 months usando a aplicação
Questão respondida por Rivo 24 de abril de 2023

Thank you so much for taking the time to write this review! Happy to hear that you've had a great experience with our app and customer service. We appreciate your business and look forward to continuing to serve you! - Lea, Rivo Support Manager

4 de setembro de 2023

have not used app on live store as of yet. However the customer service has be great for helping get things up and running. The app itself is easy to use and edit.

MKRKS™,LLC
Estados Unidos
3 months usando a aplicação
Questão respondida por Rivo 8 de setembro de 2023

Thank you for your feedback! We're glad our support team has helped get you started. We aim to make our app user-friendly and easy to customize. We hope you enjoy using it in your store!
- Lea & Rivo Team