Avaliações (2 268)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 12 de janeiro de 2022

I enjoyed everything! There is nothing negative to say about the app. Everything is really enjoyable

NJC Fashion
Estados Unidos
27 days usando a aplicação
Questão respondida por Rivo 14 de janeiro de 2022

Wow! 🤩 Thank you so much for the kind words. If you need help along the way, just let us know. Our team is always here to help. Much appreciated, Kevin

13 de junho de 2022

I am still learning the app and what it offers but so far I find it to be user friendly. I had amazing customer service via the web chat with Abbie. She was very helpful. I have no complaints!

Pitbull Coffee Co.
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Rivo 16 de junho de 2022

Hey Pitbull Coffee Co!
Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was there anything that you were unsure about or are there any questions that we can help answer?
Feel free to let us know via chat and we would be happy to assist.

Much appreciated, Kevin

3 de janeiro de 2022

Awesome customer service. The rewards program is a great idea to keep customers engaged with your products.

Legendary Computers
Estados Unidos
26 days usando a aplicação
Questão respondida por Rivo 4 de janeiro de 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

12 de agosto de 2021

I asked a lot of questions, but the customer service staff answered them very politely and clearly. I will buy this paid service!

DERM iNSTITUTE
Estados Unidos
26 days usando a aplicação
Questão respondida por Rivo 12 de agosto de 2021

Thank you so much for the 5-star review, DERM iNSTITUTE! We're always here and happy to help! 🙂 Cheers, Kevin

11 de agosto de 2022

Aplicación absolutamente increíble y un servicio al cliente increíble, Abbie fue simplemente espectacular al ayudarme con cualquier pregunta que tuviera. recomendaría

Carnival Lenceria
México
26 days usando a aplicação
Questão respondida por Rivo 11 de agosto de 2022

¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

22 de janeiro de 2023

Awesome customer service ! Super helpful and quick response rate. I used the chat feature and it was awesome

Bergamot & Sunshine
Estados Unidos
26 days usando a aplicação
Questão respondida por Rivo 22 de janeiro de 2023

Thanks for the 5-stars! 🌟 If you have any other questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Cheers, Kevin

9 de janeiro de 2023

Arianne was a pleasure to work with! I needed help with resetting all the points back to zero after accidently back filling from the beginning of my store. She was prompt in helping reset all the points before I rolled out the program.

Queen City Creative Works
Estados Unidos
26 days usando a aplicação
Questão respondida por Rivo 9 de janeiro de 2023

Wonderful! We are always here to help, and super excited that you are happy with our service! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

28 de outubro de 2021

Easy install & customization, great addition to any store, helps build loyalty, would recommend to any store owner

Zeo London
Reino Unido
26 days usando a aplicação
Questão respondida por Rivo 29 de outubro de 2021

Awesome! 🙌 Thanks so much for choosing our app and for recommending us to the Shopify community! Much appreciated, Kevin

3 de novembro de 2021

Awesome 24/7 customer support. Good app for small money. I really like it. If you need a good loyality program, Rivo is the best!

Goodsmith
Alemanha
26 days usando a aplicação
Questão respondida por Rivo 3 de novembro de 2021

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Best regards, Kevin

Editado a 7 de março de 2021

It was very simple to set up. We are hopeful to increase sales and loyalty.
Thank you for creating this app!
SPUN

Spun
Estados Unidos
26 days usando a aplicação
Questão respondida por Rivo 9 de março de 2021

Thanks so much for the 5-Star review! If you have any questions or if we can help along the way, feel free to reach out to us anytime. 🤩 All the best, Katherine