Avaliações (2 350)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
26 de maio de 2021

I just installed the app and haven't seen it in action on my customers but I already love it! Super easy to start using it, all the features I wanted are included, it looks great on my site after customizing the colors, and I couldn't be more thankful for you guys giving it for free at the moment! I strongly and highly recommend it, thumbs up!

Baby Bubble Online
Suécia
13 days usando a aplicação
Questão respondida por Rivo 27 de maio de 2021

Thanks so much for choosing our app and for recommending us to the Shopify community! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

9 de janeiro de 2022

Easy to use app, and very good for building customer loyalty and receiving their registration, the only negative note is the free service is a little limited

Apicoltura BZ
Itália
About 1 year usando a aplicação
29 de dezembro de 2021

The app was very helpful and useful. As well as this the help to set my site up was very simple and recommended.

Luvive
Reino Unido
13 days usando a aplicação
Questão respondida por Rivo 29 de dezembro de 2021

We are so happy that you like our app and support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

9 de novembro de 2022

Really great and user friendly rewards app with responsive and friendly support. Honestly give it a try, it works perfectly. Pete from the support team is a winner.

Sparrow Fragrance
Estados Unidos
13 days usando a aplicação
Questão respondida por Rivo 9 de novembro de 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

31 de março de 2021

Vraiment super application! qui comprend toute les fonctionnalités pour un programme de fidélisation classique et surtout la gestion des parrainages qui booste l'activité et en plus gratuite

Fromagerie du Château
França
13 days usando a aplicação
Questão respondida por Rivo 1 de abril de 2021

Merci beaucoup pour les 5 étoiles! 🤩

8 de julho de 2021

I used this app to help booster sales. It was easy to install and had a free version which is cool Hope I get sales soon

Extractblessings
Estados Unidos
13 days usando a aplicação
Questão respondida por Rivo 8 de julho de 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thanks so much for the 5-star review and positive feedback! 🎉 Much appreciated, Kevin

Editado a 10 de maio de 2021

Does exactly what is says on the tin. Very easy to set up, personalise and integrate. Attentive developers too, that follow up and ensure everything is working properly for you.

mandi-mart
Reino Unido
13 days usando a aplicação
Questão respondida por Rivo 10 de maio de 2021

Thank you so much for the thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine

17 de julho de 2022

I had to delete this app. My customers are not able to use the rewards on custom invoices. And when I manually use a coupon for my customer, there is absolutely no way to remove the coupon from my customer's account. When I asked about this issue, they told me to just let my customer know that it was already used. Obviously. But then every single time my customer goes in, it still shows their coupon and I now have had to explain to the customer four times that it is the one that we already used. And it is ridiculous that I can't remove that coupon from her account so she isn't asking to use it every time.

Honey Tree Kids
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Rivo 18 de julho de 2022

Hi Ashley!

James here, Head of Merchant Success at Rivo.

I'm so sorry for the hiccup here using rewards on custom invoices. You're right, the way you are doing it (manually using a coupon) is the best way.

One way to use a discount code on a manual invoice is to go to https://shopify.com/admin/discounts and find the discount associated with the customer for that reward, then use it on their order.

In terms of removing a reward, the best way we can recommend is to disable that code in the Shopify Admin – however I understand that's not ideal - as it will still show in their account! We added your vote to a feature request we have open for this, but you're right I totally agree. We should have this functionality built it – it's on the roadmap for the future and something we plan on implementing soon.

I'm going to pass this feedback along to our product and engineering teams as well. I reached out to you to make things right – please feel free to contact me back anytime: james@rivo.io

Cheers,
James

11 de agosto de 2022

Excelente aplicación. Recién la estoy probando pero hasta acá se ve que tiene funciones muy interesantes. Lo mejor fue contar con la ayuda de Abbie en el chat. Muy amable y de mucha ayuda.

Plus Cuadernos Únicos
Chile
13 days usando a aplicação
Questão respondida por Rivo 12 de agosto de 2022

¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

17 de junho de 2023

It is very easy to use and the customer service is excellent. Thanks Mica for your help and recommendatios.

MarmikJewelry
Estados Unidos
13 days usando a aplicação
Questão respondida por Rivo 19 de junho de 2023

Thank you so much for the positive 5-star review! It means the world to us, and we are here for you anytime. 😊 - Kevin