Avaliações (2 325)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
7 de março de 2022

Best customer service from betty she responded oddly quick at 3 am very surprising and helped me out a ton a she is nice. deserves a raise

Dreamir Clothing
Estados Unidos
3 days usando a aplicação
Questão respondida por Rivo 7 de março de 2022

You are amazing! ✨ Thank you so much for your kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😃 All the best, Kevin

17 de junho de 2022

Ryan was very helpful. He listened to my issue and did all he could to resolve it. He even added some extra customer service by offering a free upgrade to my widget. Very impressed

The Supplement Shark
Estados Unidos
3 days usando a aplicação
Questão respondida por Rivo 17 de junho de 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

19 de setembro de 2022

Arianne very helpful and prompt, Gd Job!! Willing to explain every detail. And very eager to help out

KINDERSAN
Singapura
3 days usando a aplicação
Questão respondida por Rivo 19 de setembro de 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Best regards, Kevin

6 de janeiro de 2022

Fast, simple, and useful. Good customer service - thanks Jon. Would recommend to other Shopify members.

Aestre One
Estados Unidos
3 days usando a aplicação
Questão respondida por Rivo 7 de janeiro de 2022

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin

21 de outubro de 2022

So far so good, I've only started using it though. Service from Abbie was exceptional. Thanks Abbie

Lost Lover
Austrália
3 days usando a aplicação
Questão respondida por Rivo 21 de outubro de 2022

Wonderful! Thanks so much for the 5-stars and positive feedback! Best regards, Kevin

5 de abril de 2023

Rivo's support is absolutely phenomenal. They were helpful and so nice. Would totally recommend this app to others!

BiblioWonders
Estados Unidos
3 days usando a aplicação
Questão respondida por Rivo 5 de abril de 2023

Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us!
Much appreciated, Kevin

6 de setembro de 2023

This has been one of the best Shopify-related decisions we've made so far.

In the past, we've struggled with getting our loyalty program working and all of the nice people at Rivo have made setting this up a breeze. And with Rivo you get a dedicated page for your loyalty program and not just a widget - although you get one of those too! I also like that they didn't try to pressure me into getting the most-expensive tier of their app - they made a recommendation based upon my needs, not what would make them the most money - I really appreciate that.

A special shout-out not only to Arianne for her initial contact and help, but especially to Paul for his great work on helping us customize the look and feel of our program. The whole crew at Rivo has been very responsive and timely in their communication and solutions. Keep up the great work!

Makana
Estados Unidos
3 days usando a aplicação
Questão respondida por Rivo 8 de setembro de 2023

Thank you for your kind words! We're glad you had a great experience using our app. Our goal is to make things easy for our customers and provide helpful features. It means a lot that our team could customize the program to your liking. We truly appreciate your trust and support!
- Lea & Rivo Team

21 de julho de 2023

Customer support it was amazing help me a lots of for the app i dont know yet but i will come back in a few days

E-ToysForKids
Grécia
3 days usando a aplicação
Questão respondida por Rivo 24 de julho de 2023

We're stoked to hear that our support team could help you out 🎉 Thank you so much for your kind words and have a fantastic day! 🙌
- Lea & Rivo Team

30 de maio de 2022

This app is so easy to use. When I got any issues using this app, I could always find a sweet support to help me out (@Paul)

MoMoLens | 莫兰美瞳
Estados Unidos
3 days usando a aplicação
Questão respondida por Rivo 30 de maio de 2022

What an excellent review! Thank you so much, and we are here for you anytime you need us. Greatly appreciate the feedback! 🎉 All the best, Kevin

22 de maio de 2022

The customer service is very professional and she gave me some productive suggestions. I think this app will help me increase traffic and sales.

Vaporesso Store
China
3 days usando a aplicação
Questão respondida por Rivo 23 de maio de 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the review, and we are here for you anytime you need us! Best wishes, Kevin