Avaliações (2 313)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
16 de abril de 2022

Lance, was awesome and a great help. The customer service here is awesome. Thank you everyone for all your help.

KJ’s UNIQUE BATH AND BODY
Estados Unidos
1 day usando a aplicação
Questão respondida por Rivo 18 de abril de 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

4 de agosto de 2022

Simple UI, great user experience and most forward looking strategy. This will be a win. We love using it.

Brewheart
Alemanha
1 day usando a aplicação
Questão respondida por Rivo 4 de agosto de 2022

We're so excited that you love using the app! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

Editado a 17 de março de 2023

So far so good - seems to be very easy to set up and works straight away. Will see how it goes now! Thanks to Jel for your help

Môr Watersports
Reino Unido
1 day usando a aplicação
Questão respondida por Rivo 19 de março de 2023

We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your positive feedback with us!
Cheers, Kevin

27 de maio de 2021

Loving this app! It meets our exact needs for a loyalty program. Great customer service and very easy to set up. The features are great and well thought out. Highly recommended!

TallMoi
Estados Unidos
1 day usando a aplicação
Questão respondida por Rivo 28 de maio de 2021

Thank you so much for the positive feedback and for recommending us to the Shopify community! 🤩We are always happy to help in any way we can! Cheers, Kevin

23 de dezembro de 2021

Great customer service. Very responsive. They engage you and very helpful. They also offer a lot of free features and updates.

DreamWeaversStore
Estados Unidos
1 day usando a aplicação
Questão respondida por Rivo 23 de dezembro de 2021

We are so happy you are satisfied with our customer service. 😊 Thank you so much for the positive feedback! If there's anything else we can do, feel free to reach out to us anytime. Cheers, Kevin

5 de abril de 2022

Abbie was so helpful! So much support given and answered any question I had. Set up was very easy aswell!

FITRIBE
Austrália
1 day usando a aplicação
Questão respondida por Rivo 5 de abril de 2022

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, Kevin

19 de agosto de 2022

Very useful and easy going app. Betty of the customer service was simply very helpful and very nice to chat and deal with. For now, Amazing app and wonderful customer assistance from Betty

SharKosy
França
1 day usando a aplicação
Questão respondida por Rivo 19 de agosto de 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

13 de fevereiro de 2021

Fantastic app, very easy to install and works perfectly. Excellent swift support provided if needed too. Thank you!

Chocolatey Clare
Irlanda
1 day usando a aplicação
Questão respondida por Rivo 15 de fevereiro de 2021

We're so happy to see that you had a 5-Star experience with Booster Apps! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive review! Much appreciated, Katherine

13 de junho de 2022

This is the 3rd app I have tried in order to offer rewards to our customers. It is indeed the most expensive, but it is also the best hands down. Their interface is clean, loads super fast and their customer service is second to none. Other apps didn't load or didn't detect customers, so it was not easy to "block" or "exclude" members that were not showing, this app works as it should and the staff including Abbie were extremely helpful and got me going in just a few minutes by answering some key questions. Highly recommend.

BK Hobbies
Estados Unidos
1 day usando a aplicação
Questão respondida por Rivo 14 de junho de 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

20 de janeiro de 2023

Oh my, I'm blown away by great service from Rivo team.
We're looking for better loyalty app to replace LoyaltyLion as their Small Business package only allows us to modify the color of the widget, which is not great for branding. Their Basic Plan and Advanced Plan are too expensive for us. We have been checking Yotpo and Smile.io
Smile.io service is great and easy to get in touch with. However, their Gold Plan does not support a dedicated Loyalty Page. We ended up choosing Yotpo. Because they don't have a trial period to see what they have inside for the Gold Plan, I tried so hard to ask for just a demo call. Ridiculous, right? But it's the truth. The guy in the demo call wanted to sell me the Reviews app while I was asking him about the Loyalty one. I even asked for a one or three-day trial with the Gold Plan to see what we could do inside, but they said they're not allowed to. I paid 249usd to upgrade from the free version to the Gold Plan. After that, I realized that many of the features they claimed were included in the Gold Plan but were not. I contacted customer service to get the answer that we need to upgrade to the Premium plan to have it. Such a liar. I was furious, of course.
And then we checked Rivo, and their service is on the opposite side. They're supportive, friendly, and professional. They offered us a super good deal to go through this difficult time of E-commerce. We appreciate that.
I also discover that Rivo even has two other apps, which are FREE and completely FREE. Check it out if you're a small business like us.

Lola&Lykke
Finlândia
1 day usando a aplicação
Questão respondida por Rivo 22 de janeiro de 2023

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, please feel free to let us know. Our team here at Rivo will be delighted to assist you. ✨ Best wishes, Kevin