Avaliações (2 327)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
9 de maio de 2023

Fantastic Experience. Very Friendly and helpful. As a new user of this app I now feel competent in what I'm doing.

Wicked Witcheries
Reino Unido
About 5 hours usando a aplicação
Questão respondida por Rivo 10 de maio de 2023

Thank you so much for sharing your experience with us! We're thrilled to hear that our team was able to helpful. We appreciate your support and look forward to serving you again soon! - Lea, Rivo Support Manager

11 de março de 2022

I created my loyalty program in a few minutes only, and when I needed it, I got help from the support team in a minute. Really happy about it

Vape Fam'
França
About 4 hours usando a aplicação
Questão respondida por Rivo 11 de março de 2022

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, Kevin

29 de setembro de 2022

Tried another app before this one and this one is miles better - just easier to navigate.. Thank you James for great onboarding..

SkinnyBrands
Reino Unido
About 4 hours usando a aplicação
Questão respondida por Rivo 29 de setembro de 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

23 de outubro de 2022

So far the app is great and very user friendly. Today was my first time using the app and I needed help with exporting my previous customer's order history. When I reached out for help Arianne went above and beyond. She answered my question very quickly and even offered some very helpful advice about the layout of my website in general . She even provided links on how to edit and improve that feature. As a result my site looks will look more professional. Thank you again Arianne.

NBNxBeauty
Estados Unidos
About 4 hours usando a aplicação
Questão respondida por Rivo 24 de outubro de 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin

25 de novembro de 2022

I used this app to add rewards for my clients. Customer service it's great because they give me suggestions and tips.

Kathaleia Handmade Jewelry
Estados Unidos
About 4 hours usando a aplicação
Questão respondida por Rivo 25 de novembro de 2022

We greatly appreciate you using our app, and we are happy that you like our app and services! Thanks for the positive review! 🙌 Cheers, Kevin

9 de março de 2022

The app is helping me build a better relationship with existing customers and nuture new leads. Building loyalty is key to the success of my business and this really helps

Earl's Kitchen
Reino Unido
About 4 hours usando a aplicação
Questão respondida por Rivo 10 de março de 2022

We love helping Shopify Merchants and we truly appreciate you using our app! 🚀 Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

8 de outubro de 2021

So far, I only have great things to say. Customer service is great. Every rep that I have spoken to has been very friendly and helpful. Would totally reccommed.

Luxe Skin FX
Estados Unidos
About 4 hours usando a aplicação
Questão respondida por Rivo 8 de outubro de 2021

What a wonderful review! ✨ We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Kevin

16 de maio de 2023

Muy buena atención al cliente! Puedes editar las plantillas para customizarlas como desees, algo que muchas aplicaciones no incluyen. Rivo es fácil de usar para tiendas hispánicas.

coraggiosa
México
About 4 hours usando a aplicação
Questão respondida por Rivo 16 de maio de 2023

¡Muchas gracias por tus comentarios! Estamos encantados de saber que nuestro servicio es de su agrado. Nos esforzamos por ofrecer funciones fáciles de usar para que la experiencia sea aún mejor. ¡Gracias por elegir Rivo! - Lea, Rivo Support Manager

20 de janeiro de 2022

Support went above and beyond to provide excellent service. Would highly recommend as a loyalty program replacement.

Xhale City
Estados Unidos
About 4 hours usando a aplicação
Questão respondida por Rivo 20 de janeiro de 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin

4 de novembro de 2022

Ive only just started using this app and my experience so far has been really great! The tech support given is also amazing. Shout out to Mica who assisted me and was amazing overall!

The Aesthetic
África do Sul
About 4 hours usando a aplicação
Questão respondida por Rivo 4 de novembro de 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin