Avaliações (2 312)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 9 de setembro de 2024

Listed under the available rewards you can offer was "Commission"; that reward was not available (at least in the free version).

Hale Soaps
Estados Unidos
37 minutes usando a aplicação
Questão respondida por Rivo 8 de setembro de 2024

Hi Brian,

I'm sorry for your experience so far using the app. We store credit as a referral reward – which essentially acts as a commission for referring friends, as you can earn credit for every friend you refer. I'm more than happy to set up a referral campaign and the app to function this way for you. I updated our app listing to reflect a more accurate representation of that.

I reached out over email there to help make things right.

Cheers,
James

25 de julho de 2024

The support is amazing. Very helpful. Can't wait to launch and test everything completely out!

Perfect Blend Body Care
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Rivo 29 de julho de 2024

Thanks so much for your kind words! We're thrilled to hear you're happy with our support and can't wait for your launch. Best of luck!
- Kevin & Rivo Team

1 de julho de 2024

Great app and great support! Very impressed

i-Krave Chinese Kitchen
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por Rivo 3 de julho de 2024

Thank you so much for your kind words! We're thrilled you're enjoying the app and our support. Let us know if you need anything else!
- Kevin & Rivo Team

12 de junho de 2024

I just started using this app. So far so good. Pete has really helped me along the way. A few little hiccups with setting things up, and tricky to grasp everything, but the support has been great so far. I do wish they had a few more training courses available to help newbies or an option for a flat rate to get a bit more support and direction. However, the software and features are pretty great for the price. I think this will be a true asset to my store.

The Bold Sleeve
Canadá
1 day usando a aplicação
Questão respondida por Rivo 14 de junho de 2024

Thanks for your feedback! We're glad our support team has been helpful. We'll consider more training options to better assist new users like yourself. Happy to have you with us!
- Kevin & Rivo Team

13 de outubro de 2024

Ravis de mon échange avec ariana

La Fabrique A DeDeuh
França
Over 2 years usando a aplicação
Questão respondida por Rivo 14 de outubro de 2024

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊
- Kevin et l'équipe Rivo

13 de outubro de 2024

Good Experience.

Hamaraproduct
Índia
About 11 hours usando a aplicação
Questão respondida por Rivo 14 de outubro de 2024

Thanks for sharing your experience! We're glad it was a good one. Here if you need anything else! 😊
- Kevin & Rivo Team

17 de junho de 2024

Friendly employee and solved my problem. Thanks a lot!

Knightsmen Grooming
Canadá
4 months usando a aplicação
Questão respondida por Rivo 18 de junho de 2024

Thank you for your feedback! We're glad our team could assist you effectively. Let us know if you need anything else in the future!
- Kevin & Rivo Team

5 de setembro de 2024

Thanks to Paul and Jel, for making the whole setting progress fluently!

ANCEL
Hong Kong, RAE da China
About 19 hours usando a aplicação
Questão respondida por Rivo 8 de setembro de 2024

We're thrilled to hear your setup went smoothly! Thanks for your feedback, and we're here whenever you need us. 😊
- Kevin & Rivo Team

22 de julho de 2024

great support from Paul for newbies like me.

JPHA
Reino Unido
14 days usando a aplicação
Questão respondida por Rivo 23 de julho de 2024

Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help!
- Kevin & Rivo Team

20 de maio de 2024

this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend

ATMOSFEAR
Reino Unido
About 1 month usando a aplicação
Questão respondida por Rivo 22 de maio de 2024

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊
- Kevin & Rivo Team