Avaliações (2 335)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
18 de maio de 2022

So far, I love this app! It's been super easy to implement and I already know it'll bring me more sales. Abbie was super super helpful on the chat. She gave me so many good tips for my website even ones unrelated to the app. Thanks Abbie! 10/10 customer service.

ivia retró
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Rivo 19 de maio de 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thank you so much for the wonderful review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin

11 de julho de 2022

This app was really easy to get set up and I really appreciate that there's a forever free plan! As a small biz, sometimes the 14 day trials are just too short to know if it's the right fit, and all the app fees add up fast. Thank you Rivo!
Abbie with customer support started the chat with me shortly after I finished the setup wizard. She quickly answered some of my questions and added a few small bonus features. That small gesture really made my day. I'm already a fan of this app based on the customer support! One of the most fun customer support chats I've had :D

Breanna Cooke
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Rivo 11 de julho de 2022

We love helping small businesses and truly appreciate you choosing our app! Thank you so much for the wonderful feedback and 5-star review! Let us know anytime if there's anything else we can help with along the way. Our team would be pleased to assist you. 😊 All the best, Kevin

9 de junho de 2023

Mica was beyond helpful and so nice. She provided additional tips to help improve my store. Best customer service!

GlowBathandBodyCo
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Rivo 12 de junho de 2023

Thank you so much for your kind words and taking the time to share your experience! We strive to go above and beyond to help our customers. We appreciate you choosing our app and look forward to continuing to support you in the future. - Lea, Rivo Support Manager

27 de janeiro de 2023

Jel was such an amazing person! This app has a lot of great features but right from the start, the main thing I have experienced is how happy the customer servicing team is to help! Again such a huge thank you to Jel for the amazing work and helping me get setup!

The Rustic Ray Boutique
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Rivo 30 de janeiro de 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

6 de março de 2023

My experience was amazing!! Abbie helped me with everything I needed and got it all setup on my website very easy!!!

Blue Collar Bones
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Rivo 6 de março de 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed. ✨
Best wishes, Kevin

31 de janeiro de 2023

Just getting started but the support so far was super. Good to know that I have help there if I need it. Provided a tip too!

PawSheets®
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Rivo 31 de janeiro de 2023

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If any questions come up or if we can help along the way, please feel free to let us know. Our team is here to help you. 🙌 Cheers, Kevin

22 de outubro de 2021

John gave me one of the greatest customer support expérience, he was fast and funny, I can't wait to try this app!

La Boutique
Canadá
About 2 hours usando a aplicação
Questão respondida por Rivo 25 de outubro de 2021

Glad you are happy with our customer service. 😊 If there's anything else you need help with, just let us know. Our team is always here to help. All the best, Kevin

Editado a 24 de junho de 2022

Great app. Amazing customer service (specially Abbie). Very helpful customer service. Great deals. highly recommended

Essential Natural Brands
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Rivo 27 de junho de 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us. ✨ Best wishes, Kevin

Editado a 4 de janeiro de 2022

Trish was amazing. She resolved my issue and while doing so she was friendly, understanding, and went above and beyond. This was first-rate customer service. Definitely am happy I chose this app not only for the features it provides, but for the customer support.

S.T.M. Body Essentials
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Rivo 7 de janeiro de 2022

What a wonderful review! This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated, Kevin

18 de novembro de 2022

I'm enjoying how user friendly it is. I watched the tutorial and it was very helpful. I also had two chats with your customer service reps. The second one was Pete. He went above and beyond to help me. I was tired and working late at night and he was not only helpful but I found him to be very kind and accommodating. He even include some meems that really made the tasks I was working on pleasant. Thank you Pete, youre the best!!

Lavender Apothecary
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Rivo 18 de novembro de 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin