Avaliações (2 350)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
13 de janeiro de 2022

Outstanding customer service from James! Love the chat feature on the app which instantly connects you to someone. My question was answered in 60 seconds. No more waiting 1-2 days for someone to get back to you. Thanks guys!

Stoner Wishlist
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Rivo 14 de janeiro de 2022

Thanks so much for leaving a feedback, Stoner Wishlist. 😊 We love seeing our customers happy, so we try to give you the best possible support. If there's anything else we can be of service, please don't hesitate to let us know! All the best, Kevin

21 de julho de 2023

The customer rep helped me more than I had asked for. They even provided suggestions and went out of their way helping me. I am very happy with the chat service. Thank you!

GOMYLD
Índia
About 1 hour usando a aplicação
Questão respondida por Rivo 24 de julho de 2023

So happy to hear that our support team exceeded your expectations! 🎉 We always strive to go the extra mile and provide helpful suggestions! Thank you for your kind words, they mean a lot! 🙏
- Lea & Rivo Team

14 de setembro de 2022

Paul helped me get Rivo set up on my website. He was absolutely the most helpful. Awesome experience. Looking forward to using the app to help my customers get rewards.

Pirates and Pearls Coffee Roasters
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Rivo 14 de setembro de 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

Editado a 26 de março de 2021

WOW WISH I WOULD HAVE FOUND THIS APP SOOONER. It has worked wonders for my store and has definitely increased my sales. Thank you for creating such an easy to use and effective app.

THE MERLE ROSE
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Rivo 29 de março de 2021

We're so glad you love our app! Your positive feedback and review mean the world to us, thank you so much! 🤩Cheers, Katherine

23 de julho de 2021

I had some issues with setup and James D provided awesome support and was super friendly and helpful. Thank you!

What The Mutt
Singapura
About 1 hour usando a aplicação
Questão respondida por Rivo 23 de julho de 2021

This review made our day! 🙌 Thank you! If you need anything at all, just let us know. Best wishes, Kevin

17 de março de 2021

This is App is very easy to use and doesn't require coding experience. The only cons of this app is a lack of customization. I wish there was a lot more design customizations like adding your own logos, more ways to earn rewards, and different tiers for customers. I guess you can't ask for too much since this app is Free. And the amount of what you get easily beats the other apps' Free plans.

Gamer Life
Estados Unidos
About 21 hours usando a aplicação
Questão respondida por Rivo 23 de março de 2021

Excellent suggestions Gamer Life team!

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants and I am happy to say we do have more features in the pipeline for this app coming soon. I have sent your requests over to our development team for building and implementation, but if you have additional thoughts and feedback, we would love to hear them at feedback.boosterapps.com. Thanks so much!

Cheers, Katherine

5 de setembro de 2023

Super friendly and efficient support team!

Petite Ganache
Países Baixos
About 1 hour usando a aplicação
Questão respondida por Rivo 8 de setembro de 2023

Thank you so much for your awesome feedback! We're so happy that our support team was helpful and quick. We appreciate your kind words! 🙌
- Lea & Rivo Team

1 de setembro de 2021

just installed the app it looks great really easy to use. using was very quick and helpful. the app really does offer items that other apps charge for. loving it so far.

Violet Moon
Irlanda
42 minutes usando a aplicação
Questão respondida por Rivo 1 de setembro de 2021

Glad to hear you are loving the app so far! 🤩 If you need anything at all, just let us know. Cheers, Kevin

20 de agosto de 2023

I'm introducing this app into my store and it looks fantastic! The onboarding process was great and easy. Paul guided me and helped me a lot with everything!

Aromatter
Estados Unidos
36 minutes usando a aplicação
Questão respondida por Rivo 22 de agosto de 2023

We're so glad you love our app for your store! 🎉 It's awesome to know that the onboarding process was a breeze, and we're glad we could assist you along the way. Thank you so much for your feedback!
- Lea & Rivo Team

12 de julho de 2023

Just got started and I felt the communication with customer service is super smooth. Thumb up on the smooth onboarding.

Hyperbatch
Austrália
36 minutes usando a aplicação
Questão respondida por Rivo 14 de julho de 2023

So glad to hear that you had a great experience! 😊 Our team works hard to ensure top-notch customer service. If you need anything, we're here to help! 👍
- Lea & Rivo Team