Avaliações (2 499)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
1 de novembro de 2022

I'm giving a 4 star for customer service. Abbie helped to understand how to use the app and some extra information to get better results for my store. She was very helpful and nice. Thanks again Abbie! Will change star rating after I see the results of using app but I think it will change to a 5 star.

Forever Empowered Creations
Estados Unidos
Aproximadamente 2 anos usando a aplicação
Questão respondida por Rivo 8 de novembro de 2022

Hi, Forever Empowered Creations team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so ...

Editado a 25 de setembro de 2021

It is a good app and easy to use. It is pretty and user friendly, however it is not translatable in one language OR another, so if you need two languages, you have to show them both at the same time.

Mariposa biocosmétiques
Canadá
Aproximadamente 2 anos usando a aplicação
13 de junho de 2022

I am still learning the app and what it offers but so far I find it to be user friendly. I had amazing customer service via the web chat with Abbie. She was very helpful. I have no complaints!

Pitbull Coffee Co.
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Rivo 16 de junho de 2022

Hey Pitbull Coffee Co!
Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was ...

16 de fevereiro de 2022

Having a loyalty program has certainly encouraged our customers to return. The customer service is quick to respond to questions I have had and help me with some of the details when setting up. I would highly recommend!

Team Sports Gift
Estados Unidos
Quase 2 anos usando a aplicação
Editado a 16 de abril de 2024

I really enjoy the app for my small business, and I'm using the free version! Super surprised at how quick the customer service is and how helpful they are. It's hard to come by that now a days. Jel was great with helping me with the few questions I had!

QueenlyNails
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Rivo 20 de junho de 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin

19 de agosto de 2023

The app is good and easy to use for my customers. The customer service is awesome, quick and helpful responses. I just hate they nearly doubled their prices but it's still not as expensive as some other apps. I definitely would recommend to others.

Stylish Diva Boutique
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Rivo 22 de agosto de 2023

Thanks for the review! We're glad you find our app easy to use and the customer service helpful. We appreciate your feedback. While our recent price increase was necessary to ...

23 de maio de 2022

This app was very helpful in helping in creating new ways to obtain and hold onto new customers in an effective manner. Pete had excellent customer service and was a great help.

Cold One Collective
Austrália
Mais de 1 ano usando a aplicação
23 de agosto de 2021

Just getting started but it was quick and easy to setup. Customer service responded in seconds. Now its time to see how it works.

Darling Hair Beauty Supply | USA
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Rivo 27 de agosto de 2021

Hey, Darling Hair Beauty Supply | USA team! 🙂 Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star ...

29 de abril de 2021

Super easy to set up! I love that this app gives me a way to connect with my customers on a different level. I only gave it 4 stars because I haven't gone active yet. I will update it to 5 stars if the program launches well! THANK YOU for making this free!

ISA Reign
Estados Unidos
Mais de 1 ano usando a aplicação
7 de maio de 2023

I really do like the versatility of this app! Abbie was amazing! She was very helpful in helping me resolve my issue. I would definitely recommend giving this app a try!

CLASSY CLOSET BOUTIQUE
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Rivo 8 de maio de 2023

Thank you very much for taking the time to review our app! We appreciate it a lot. Let us know if there's anything else we can do to make your experience with our support ...