Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify

Avaliações (2 015)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
1 de maio de 2024

I had such an amazing and positive customer service experience with Abbie at Rivo earlier today. While my query was simple enough in itself, Abbie went above and beyond and I came away with quite a few tips on how to make my online store better - so helpful for someone like myself who is a newbie to the world of e-commerce. Cheers!

Yoja
Nova Zelândia
2 days usando a aplicação
Questão respondida por Rivo 2 de maio de 2024

We're thrilled about your positive experience with our support team! Helping you succeed in e-commerce is what we're all about. Cheers to your success! 🎉
- Kevin & Rivo Team

9 de abril de 2024

Easy to use and set up, helpful support and it looks great on my website! I would recommend it!

Stay Dreamy Shop
Canadá
About 2 months usando a aplicação
Questão respondida por Rivo 11 de abril de 2024

Thanks for the glowing review! Thrilled you found our app easy and love how it looks. Your recommendation means a lot to us! 🌟
- Kevin & Rivo Team

19 de maio de 2024

I am very satisfied with your service and the care for my business, and a special thanks to Paul.I appreciate his dedication and attention to detail. Thank you for all that you do!I highly recommend your services to anyone looking for top-notch quality and professionalism. Keep up the great work!

CrystalQuartz Creations
Canadá
4 days usando a aplicação
Questão respondida por Rivo 20 de maio de 2024

Thank you for your kind words! We're thrilled to have met your expectations and look forward to continuing to provide top-notch service.
- Kevin & Rivo Team

12 de fevereiro de 2024

The app integrates seamlessly into our systems and has helped us to simplify our rewards communications across all platforms. The only thing I wish it could do better is deleting expired rewards that customers have been given/claimed and not used from their front facing profile. They often miss the expiry date and call us claiming their coupon that expired last year is not working.
Support is always quick to respond and answer any questions we have when we have them. I can not recommend this app enough.

PROBEAUTY Group
Canadá
8 months usando a aplicação
Questão respondida por Rivo 14 de fevereiro de 2024

Thanks for the positive review and valuable feedback! We're on it to make the rewards experience even smoother. Thrilled to support you and appreciate the recommendation! 🌟
- Kevin & Rivo Team

15 de fevereiro de 2024

Customer service is exceptional. Attentive, definitely not bots, and great to interact with. This app keeps expanding its functionality and in the long run that's saving me $ by not needing more apps. Can't recommend Rivo enough!

LuxIllume
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Rivo 19 de fevereiro de 2024

Thrilled to hear our service and app are hitting the mark for you! Your feedback means the world to us. Thanks for the strong recommendation. Rivo is here for your success! 💪🌟
- Kevin & Rivo Team

28 de abril de 2024

She was very niece and respectful. Did things quite with no problems and always help with other problems

UndrrtdApparal
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Rivo 29 de abril de 2024

We're delighted to hear your positive feedback. We aim to provide helpful service with a smile. Looking forward to assisting you again!
- Kevin & Rivo Team

27 de abril de 2024

The customer service is very helpful, it does takes me about 3 hours to set it up completely but I'm happy with how everything turns out!

HEYLENS
Singapura
1 day usando a aplicação
Questão respondida por Rivo 29 de abril de 2024

Thanks for sticking with it! We're glad to hear that you're happy with the results. If you need further assistance, we're here to help! 😊
- Kevin & Rivo Team

Editado a 23 de fevereiro de 2024

Arianne was great, very efficient with a speedy reply. I always get this kind of support with Rivo. Highly recommended products.

Mica is equally as awesome. Quick to help out and very knowledgeable.

Iowa Magic Shop
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Rivo 20 de fevereiro de 2024

Thanks for the recommendation and the kind words about our support team! We're thrilled to consistently meet your expectations. Here for you anytime!
- Kevin & Rivo Team

19 de março de 2024

Jel was extremely helpful and answered all of my questions. She even offered some great advice to help my site's appearance. Great Job!

Scary Jerry's Mountain Fire Hot Sauce
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Rivo 25 de março de 2024

Wow, thanks for the awesome review! We're so glad we could help. Don't hesitate to reach out if you need more advice or support. Cheers!
- Kevin & Rivo Team

17 de março de 2024

Super fast customer service and such great response time! I got all the help I needed from Paul. He went an extra mile to answer all my questions and send me the correct documents to implement.

LOVELEEN®️
Estados Unidos
22 days usando a aplicação
Questão respondida por Rivo 18 de março de 2024

Thrilled to hear about your positive experience with our customer service! We're always here to go the extra mile for you. Thanks for sharing your feedback!
- Kevin & Rivo Team