Avaliações (2 350)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
27 de março de 2024

Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks.

When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!

SMALL-FOLK
Reino Unido
About 1 year usando a aplicação
Questão respondida por Rivo 29 de março de 2024

Thrilled about your positive experience with Rivo and our customer service! Big thanks for the shoutout. We're always here to ensure everything runs smoothly for you and your customers!
- Kevin & Rivo Team

4 de maio de 2024

It has been a great experience so far. Customer service has been a really big help and my customers love building points for future rewards.

ATouchByShaDesigns
Estados Unidos
3 months usando a aplicação
Questão respondida por Rivo 6 de maio de 2024

Thanks for sharing! We're thrilled you're enjoying the experience. Delighted to hear our customer service and rewards program are hitting the mark!
- Kevin & Rivo Team

20 de fevereiro de 2024

Arianne was so super helpful and kind, she got back to me so quick and made sure all my questions were answered I am so glad I have this app on my shop page. such great customer service! thank you Arianne

SSxCustomCreations
Estados Unidos
10 months usando a aplicação
Questão respondida por Rivo 22 de fevereiro de 2024

Thrilled we could help so quickly and kindly! Thanks for sharing your experience. We're so happy you're enjoying the app and our service. Here for you anytime! 😊
- Kevin & Rivo Team

28 de fevereiro de 2024

Rivo is a great App and I must say, I'm thoroughly impressed! This app has completely exceeded my expectations. Not only is it user-friendly and intuitive, but it also offers a seamless experience from start to finish.

Overall, I can't recommend the Rivo enough. This app has you covered. The team behind Rivo Store has done an excellent job, and I'm excited to continue using the app.

Calvinist Apparel™
Estados Unidos
6 months usando a aplicação
Questão respondida por Rivo 1 de março de 2024

Wow, thanks for such amazing feedback! We're over the moon to hear Rivo exceeded your expectations. Your support means the world to us. Enjoy the app!
- Kevin & Rivo Team

2 de maio de 2024

I haven't started using this as our website hasn't opened, but I have installed it and gone through the settings, and been talking to their live chat support. Super seamless and easy experience so far. Cannot fault the team or software. The software gives you all kinds of options to generate rewards, I think it will pull in new clients. Can't wait to launch my site and see how things go.

Teloskin Pty Ltd
Austrália
8 days usando a aplicação
Questão respondida por Rivo 3 de maio de 2024

Thank you for sharing your positive experience! We're thrilled about your seamless setup and helpful support. Best wishes for a successful website launch!
- Kevin & Rivo Team

28 de julho de 2024

Super service client ! Abbie a su m'aiguiller et même me donner des conseils sur mon site internet. J'ai beaucoup apprécié ! Merci !

Switching Nails
Canadá
About 5 hours usando a aplicação
Questão respondida por Rivo 30 de julho de 2024

Heureux de pouvoir vous aider ! Merci pour le message ; nous sommes heureux d'avoir pu vous aider avec votre site Web. 😊
- Kevin et l'équipe Rivo

22 de abril de 2024

Dealt with Abbie this evening she was extremely helpful and professional sorting my issue out! Thanks again Abbie

Bean & Brew Co.
Reino Unido
About 1 year usando a aplicação
Questão respondida por Rivo 24 de abril de 2024

Great to hear that we were able to help you out! Thank you for sharing your positive experience!
- Kevin & Rivo Team

16 de outubro de 2024

Bon chat with Jel, efficace et gentille !

La Torref'
França
About 7 hours usando a aplicação
Questão respondida por Rivo 18 de outubro de 2024

Je suis ravi d'apprendre que vous avez eu une bonne expérience ! Merci pour vos aimables paroles à propos de notre équipe d'assistance. 😊
- Kevin et l'équipe Rivo

14 de abril de 2024

I WAS HELPED RIGHT AWAY FAST AND VERY FRIENDLY THANK YOU SO MUCH

Edy's Treasures
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Rivo 16 de abril de 2024

So glad to hear you had a great experience! Thanks for the kind words!
- Kevin & Rivo Team

25 de agosto de 2024

Great Support, Really Recommended!

Instaadesign by Ziad
França
About 1 hour usando a aplicação
Questão respondida por Rivo 27 de agosto de 2024

Thank you for the recommendation! We're thrilled to hear you had a great experience with our support team! 😊
- Kevin & Rivo Team