Avaliações (2 350)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
21 de maio de 2024

Arianne from the chat was amazing and very helpful thank you so much for all your help!!

Khylos Kawakawa Boutique
Nova Zelândia
2 months usando a aplicação
Questão respondida por Rivo 23 de maio de 2024

Thanks for the feedback! We're glad our chat support could assist you. If there's anything else we can do to improve your experience, just let us know!
- Kevin & Rivo Team

3 de junho de 2024

Excellent app and great customer service! 10 out of 10!

Angler Tungsten Co
Estados Unidos
4 days usando a aplicação
Questão respondida por Rivo 5 de junho de 2024

Thank you so much for your awesome review! We're thrilled you love the app and our service. 10/10 from you is the best reward! 😊
- Kevin & Rivo Team

27 de abril de 2024

The customer service is very helpful, it does takes me about 3 hours to set it up completely but I'm happy with how everything turns out!

HEYLENS
Singapura
1 day usando a aplicação
Questão respondida por Rivo 29 de abril de 2024

Thanks for sticking with it! We're glad to hear that you're happy with the results. If you need further assistance, we're here to help! 😊
- Kevin & Rivo Team

28 de janeiro de 2024

Such a please to deal with Arianne, a swift and helpful response. My customers are loving this app.

BELLADONNA
África do Sul
Almost 3 years usando a aplicação
Questão respondida por Rivo 30 de janeiro de 2024

Thanks for sharing your positive experience! It's great to hear that both you and your customers are loving the app. We appreciate your feedback! 😊
- Kevin & Rivo Team

22 de novembro de 2023

She did an awesome job .. answered all my questions and even went the extra step to provide additional information.

QBird
Canadá
4 months usando a aplicação
Questão respondida por Rivo 28 de novembro de 2023

So glad you found the support team helpful! We always strive to go the extra mile for our customers. Thank you for your kind words!
- Lea & Rivo Team

7 de maio de 2024

Nice work from the support team (Jel), yet getting to know the app

GAROS
Espanha
9 days usando a aplicação
Questão respondida por Rivo 9 de maio de 2024

Glad you're enjoying the support! Feel free to explore more of the app's features at your own pace. We're here to help if you have any questions!
- Kevin & Rivo Team

27 de novembro de 2023

Super easy to connect with Arianne over chat. She was very responsive and addressed all of my questions and helped with what I needed. Very nice and polite. Love the Rivo family of apps!

heybalesco
Estados Unidos
6 months usando a aplicação
Questão respondida por Rivo 30 de novembro de 2023

Happy to hear you had a great experience! Thanks for choosing Rivo. We're always ready to help with any questions.
- Lea & Rivo Team

7 de dezembro de 2023

Amazing customer service by the team, respond in minutes any time of the day & great usability of the platform. Definitely recommend

Clean Seoul
Reino Unido
3 months usando a aplicação
Questão respondida por Rivo 13 de dezembro de 2023

Thank you so much for your kind words! We're thrilled you love our support and app. Your recommendation means a lot to us!
- Lea & Rivo Team

20 de fevereiro de 2024

amazing customer service and friendly team! would recommend! they made the process super easy for me

Rakaposhi Organics
Hong Kong, RAE da China
4 months usando a aplicação
Questão respondida por Rivo 22 de fevereiro de 2024

So happy to hear you had an amazing experience with our friendly team! Thanks for recommending us. We're glad we could make things super easy for you! 😊
- Kevin & Rivo Team

Editado a 20 de agosto de 2024

Abbie was fantastic. She verified my account quickly and also provided a few improvement advice. Great customer service from Rivo.

Royal Pure Nest
Austrália
5 months usando a aplicação
Questão respondida por Rivo 20 de março de 2024

Delighted to know we delivered fantastic support and helpful advice for your account! We aim for great service. Thanks for acknowledging our efforts!
- Kevin & Rivo Team