Avaliações (1 465)
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We don't yet have enough experience of the application to give our full opinion, but the support team is incredible – special thanks to Arianne for her kindness, professionalism, and amazing help.
Thanks for the kind words about our support team! We're thrilled to hear about the kindness, professionalism, and amazing help you received. 😊 We're here for you as you explore the app!
- Kevin & Rivo Team
This app is a much better upgrade compared to the previous loyalty app I had before. Their pricing is much more competitive with all the features given! And reaching their support team is so much easier and faster. Arianne was quick to answer all my questions and offered to implement other fixes to help improve my widget without me even asking. Don't wait to switch over or purchase this app, it's one of the best
Amazing! We're thrilled the app has been such a great upgrade for you, and that our support team was quick and proactive in helping improve your widget. Your recommendation means a lot to us! If you need anything else, we’re always here to assist you!
- Kevin & Rivo Team
I contacted Paul for tech support on a number of features in the onboarding process. He was invaluable. I was able to get to a place where I should be able to finish up. In the event that I can't, I rest easy in knowing I can contact support and get high level support from reps like Paul. Thanks again!
So glad our tech support was invaluable during onboarding! Thrilled you’re set to finish up and feel confident with our high-level support ready if needed. Thanks for the kind words!
- Kevin & Rivo Team
Highly customizable, fast, and backed by great customer support.
Thanks for the awesome review! 😄 Love that you’re enjoying the customization and speed, plus our stellar support. We’re here for you anytime! 🌟
- Kevin & Rivo Team
Customer service has been great - Bryan was very helpful in sorting out an issue and giving advice.
Thank you for the positive feedback! We're so glad our team could help resolve the issue and offer advice. Your satisfaction is our top priority—feel free to reach out anytime!
- Kevin & Rivo Team
Paul was very patient answering all my questions. Great Support!!
So glad our team was patient and answered all your questions! Thanks for the awesome review—we’re always here with great support! 😊🚀
- Kevin & Rivo Team
We've been looking for a Rewards and loyalty Program app for quite some time now. Rivo is the clear winner. Arianne was fantastic to chat with and answered any questions I had. Most importantly, she was attentive and kind. It's a win-win for us, as it shows us that the Rivo Team is about building a connection and relationship with all their customers, which aligns perfectly with our brand values.
Wonderful! We're so happy that Rivo has been the perfect fit for your rewards and loyalty program. It's fantastic to know that our support team made a positive impression, and we're excited that our values align with yours. We're here anytime you need assistance!
- Kevin & Rivo Team
We're using Rivo Loyalty for quite some time now and the experience has been amazing so far. It was easy to set it up and if any questions or issues occured, Jel and Dan were able to fix it within minutes. Our customers are very happy with this module and its benefits and so are we!
We're so glad you’ve had a great experience with Rivo Loyalty. It’s amazing to know that both you and your customers are loving it. We're always here if you need anything! 😊
- Kevin & Rivo Team
I have been using this app for about a year now - everything is great! I recently updated the Shopify theme and needed support to solve a small problem with the page display. Paul from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!
Thanks so much for your kind words! We're so happy to hear that our support was able to help with the theme update. If you ever need anything else, we're always here for you! 😊
- Kevin & Rivo Team
Great Loyalty Program with deep customization possibilities, Bryan from the support helped me fast & well
Awesome to hear you love our Loyalty Program’s customization and our speedy, helpful support! Thanks for the feedback—we’re here to keep your Shopify store thriving!
- Kevin & Rivo Team